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Groupe Kering Logo Groupe Kering · IT - Administration

Gucci Operations Controller

United States of America, Naples Employment contract · Job Posted June 29, 2026
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Job Description

As a Gucci Operations Controller, you will be responsible for providing operational support to the business by overseeing an efficient stockroom and accurate inventory. You will support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues. You will make a real difference for each of our clients by offering them unique experience and turning their dreams into a Gucci creation.

Job Responsibility

  • Providing operational support to the business by overseeing an efficient stockroom and accurate inventory
  • Support management in day-to-day operations including troubleshooting operational, service, facilities, and compliance issues
  • Execute shipping and receiving process, reporting any issues to Store Director or Operations Manager and taking the necessary steps to resolve
  • Ensure timely movement of merchandise as directed by Store Director or Operations Manager while adhering to all procedures and guidelines, including but not limited to transfers, RTV’s and damages
  • Assist Store Director or Operations Manager with identifying problems in operations process and resolve them in quickly and timely manner
  • Maintain clear and accurate operations documents/procedures for reference purposes
  • Submit all required tax-exempt forms and as received
  • Communicate all discrepancies/issues immediately to management
  • Process repairs and damages on a timely basis according to company guidelines
  • Assist with physical maintenance of the boutique
  • Place orders as needed for all supplies for the office and store
  • Ensure compliance with company standards, procedures, and security guidelines
  • Execute and ensure an accurate and organized store inventory at all times
  • Perform store cycle counts, scheduled inventories, and reconciliation with support and direction from the Store Director or Operations Manager

Requirements

  • Previous 2-3+ years of experience in a similar role, preferably within the fashion retail industry or luxury sector
  • High degree of ethics, professionalism, integrity, and ability to inspire trust and teamwork
  • Strong organizational skills with the ability to manage inventory efficiently
  • Attention to details and accuracy in stock management processes
  • Knowledge of stock control procedures and inventory management software, including receiving, tracking, and storing merchandise
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Good communication skills to collaborate with store management, sales teams, and other staff members
  • Flexibility to work varied hours, including weekends and holidays, as required by the retail industry
  • Ability to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes

What we offer

  • Medical
  • Dental
  • Vision
  • Paid Time Off (PTO)
  • 401K
  • Additional compensation may include commissions for eligible employees, subject to any then in-effect commission program
  • Eligible employees may also participate in an employee benefits program as well as other incentive program(s), subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance
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