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Gucci Client Advisor

United Kingdom, Edinburgh Employment contract · Job Posted June 15, 2026
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Job Description

We are looking for a Client Advisor to join our team in Edinburgh on a full-time permanent contract. Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.

Job Responsibility

  • Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
  • Effectively uses cross- and upselling techniques to maximize sales opportunities
  • Creates an engaging and emotional client experience, offering best in class service
  • Hosts the client in line with hospitality guidelines and welcome techniques
  • Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
  • Combines styling knowledge with the ability to mix-and-match products to best serve the client
  • Develops local and international client base and seeks to recruit and develop top clients

Requirements

  • Some experience working in a high-end luxury/fashion brand or hospitality
  • Proven track record in achieving sales targets and develop clients
  • Passion for and sound knowledge about Gucci and luxury fashion
  • Works productively in a high-pressure, fast-paced environment
  • Fluent in English, any additional languages would be a plus
  • Ability to work varied hours/days, including weekends as needed

Nice to have

any additional languages

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