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This role is critical in ensuring that segmentation policies are operating effectively, systems are compliant, and issues are quickly identified and resolved with minimal business disruption.
Job Responsibility:
Monitor and maintain the Guardicore Segmentation platform across on-prem and cloud environments
Act as the primary point of contact for operational issues, policy updates, and platform health
Perform regular health checks, ensure system stability, and escalate vendor-related issues when necessary
Analyze logs and alerts to detect anomalies, policy violations, or performance issues
Collaborate with infrastructure, application, and security teams to validate changes, update policy sets, and remediate policy conflicts
Ensure documentation is up-to-date, including operational procedures, escalation protocols, and known issue repositories
Support audits and compliance requests by providing relevant segmentation evidence and reports
Maintain operational SLAs, including incident response, change management, and patch management for Guardicore components
Proactively identify opportunities for process improvement, automation, and system optimization
Requirements:
5+ years of experience in security operations, network administration, or IT infrastructure support
Hands-on experience managing and maintaining Guardicore Centra (Akamai Guardicore Segmentation Platform)
Solid understanding of network flows, segmentation rules, and firewall policy operations
Familiarity with change management processes, incident handling, and ticketing systems (e.g., ServiceNow, Jira)
Strong troubleshooting and problem-resolution skills for security tools and network-related issues
Basic scripting ability (e.g., Python, Bash, PowerShell) for routine maintenance or data extraction
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