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ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Guardian for Brookshire Grocery Arena in Bossier City, La. The Guardian position is fun, flexible, and allow for part time scheduling. The Guardian position is ideal for anyone with a great customer service attitude and a flexible schedule.
Job Responsibility:
Provide the primary level of guest assistance throughout the venue
Required to have a thorough knowledge of building policies and procedures and event requirements
Distribute venue information and updates
Serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats
Be available to listen to guests' compliments and complaints
Provide ADA services and information to guests with disabilities and the elderly
Provide special accommodations for wheelchairs and other physically handicapped patrons, senior citizens, students and groups
Make people feel special
Keep floors and aisles clear of obstructions
Reports any suspicious activity to your supervisor
Reports to Events Coordinator in appropriate uniform, for assigned location
Initiate eye contact with guests within 10 feet, smile, and stand straight and tall
Avoid negative body language and show that you are confident and capable
Preforms other related duties as assigned that are specific to the position and by Coordinator/ Manager
Requirements:
High School diploma or GED and one to three months related experience and/or training
or an equivalent combination of education and experience
Work independently, exercising judgment and initiative
Remain flexible and adjust to situations as they occur
Demonstrate exceptional skills in customer relations, communications and problem solving
Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment
Follow oral and written instructions and communicate effectively with others in oral and written form
Must be at least 18 years old
Must be able to pass background and reference checks
Must be able to stand for extended periods of time