This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
You’ll drive our shift to an AI-first GTM operating model across Sales and Customer Success. This role focuses on improving GTM execution by removing friction from the customer journey, from pipeline generation and deal execution through onboarding, adoption, expansion, and renewal. You will take real workflow pain from the field and translate it into practical, measurable improvements using AI agents, automation, and better data flow across systems. You’ll design and ship solutions using tools like Relevance AI, Momentum, Clay, and LLM tooling. You’ll influence GTM AI strategy by shipping what works, setting a high bar for quality and operational rigor, and creating reusable patterns that scale. You’ll own outcomes end-to-end. That means turning ambiguous asks into a clear plan, making tradeoffs quickly, and shipping measurable improvements on a steady cadence. Act as the internal GTM AI Subject Matter Expert (SME), promoting responsible AI adoption and automation across GTM teams by recommending effective patterns, tooling, and best practices.
Job Responsibility:
Own AI intake and delivery across Sales and CSG: run intake, clarify business problems, define requirements and success metrics, prioritize the backlog, and drive initiatives from 0 to 1 through release and iteration
Build and ship AI workflows end-to-end: map current-state processes, identify friction, design future-state workflows, and implement agents and automations that teams can rely on day to day
Partner cross-functionally to unblock delivery: work day-to-day with Sales, Customer Success, Marketing Ops, Business Technology, Data Science, Finance, and Legal to align on requirements, data usage, governance, and measurable outcomes
Build with guardrails: embed permissioning, auditability, and compliance requirements into workflows from day one
Launch what you build: drive rollout with lightweight enablement (training assets, office hours, comms), gather feedback, and continuously improve workflows after release
Own quality and operational rigor: create test plans, run QA, manage prompt and workflow versioning, and maintain documentation, runbooks, and release notes so delivery is safe and repeatable
Measure impact and iterate: track adoption and performance, validate results in partnership with Ops and Analytics, and continuously improve workflows based on usage and outcomes
Requirements:
3 to 7+ years in Revenue Operations, GTM Systems, Sales Ops, CS Ops, Business Systems, or similar roles improving GTM execution through process, systems, and automation
A pattern of taking ambiguous GTM problems, getting to the root cause fast, and shipping improvements that teams actually adopt
Strong judgment and follow-through: you surface tradeoffs early, close open loops, and keep work moving from idea to rollout to iteration
Comfort with the technical basics that power modern GTM automation, including APIs/webhooks, JSON payloads, and SQL for validation or analysis (BigQuery preferred)
Salesforce fluency and comfort working across pipeline, lifecycle, and post-sales workflows
Nice to have:
Hands-on experience with Relevance AI, Momentum, Clay, Gemini, or Claude
Familiarity with GTM Systems like Salesloft, Zoominfo, Clari, D&B, DemandTools and common Sales and CSG workflows
Experience building AI workflows with governance patterns (access controls, auditability, feedback loops)