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We are looking for a technical, hands-on problem solver who will supercharge our revenue team by optimizing our GTM systems, automating workflows, and leveraging AI-driven solutions. This role is critical to ensuring that our revenue teams can focus on selling, retaining, and growing customers without being slowed down by inefficiencies.
Job Responsibility:
Eliminate bottlenecks in sales and customer success processes through smart automation and workflow enhancements
Leverage AI-powered solutions to improve productivity, reduce manual tasks, and enable data-driven decision-making
Configure, optimize and manage tools like HubSpot, Outreach, Gong, Clay, n8n, Nooks and various other revenue tools
Architect our tech stack as a competitive advantage, not a bottleneck, by continuously identifying new technologies to experiment with whilst managing any emerging duplication or inefficiencies
Design, build, and maintain integrations between revenue systems natively, via workflow automation (n8n), reverse-ETL and via custom APIs
Establish well-architected design patterns that maintain data integrity, governance, and hygiene across platforms
Establish monitoring that proactively identifies issues early and stops or minimises them before they impact downstream teams
Stay ahead of industry trends and bring new technologies and strategies that can accelerate revenue growth
Requirements:
5+ years of experience in GTM Systems, Rev Ops, or a similar role
Proficiency in HubSpot, Outreach, Gong, n8n and/or similar tools
Strong technical skills, including the use of workflow automation tools (n8n, Workato, Zapier) and exposure to API integrations built via code (Python, JavaScript, or similar is a plus)
Experience working with AI within automation and analytics tools
A proactive mindset—you don’t just fix issues, you prevent them before they happen
Deep understanding of sales and customer success workflows and how technology can optimize them
Nice to have:
Experience working in a high-growth SaaS organization
Knowledge of revenue/GTM tools and a passion to innovate with emerging technology
Experience building complex automation with large datasets
What we offer:
Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions)
WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard (all regions)
$1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
Generous Annual Leave/PTO allowances: time to recharge your batteries (all regions)
18 weeks paid Parental Leave: irrespective of parenting role (all regions)
Personal Leave allowance: this includes sick & carer’s leave (all regions)
Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
Top-spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions)
Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work (all regions)
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