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Reducto helps AI teams ingest real world enterprise data with state of the art accuracy. The vast majority of enterprise data — from financial statements to health records — is locked in unstructured file formats like PDFs and spreadsheets. We train vision models to read those documents the way a human would, and make it possible to build products, train models, and automate processes at scale. We've grown incredibly quickly, growing revenue by 8x YOY, and now work with hundreds of companies ranging from leading AI teams (Harvey, Vanta, Scale), through to enterprise (FAANG, top 3 trading firm). We've raised over $100M from world class investors like A16z, Benchmark, and First Round Capital, and are hiring a GTM Operations Lead to design and build the operational foundation of our go-to-market organization from the ground up. This is a true zero-to-one role. You will not be inheriting a mature RevOps function, you will architect the systems, data model, and operating cadence that power Sales, Marketing, and every future GTM motion (CS, Partnerships, Expansion). You will personally build the core infrastructure, establish the standards, and create clarity where today there is ambiguity.
Job Responsibility:
Designing end-to-end GTM systems architecture across Sales, Marketing, and future post-sales and partnerships motions
Building and owning our CRM from first principles — objects, lifecycle stages, automation, routing, permissions — and the rest of our GTM stack
Defining funnel stages, lead and account lifecycle, and attribution in partnership with Marketing
Building forecasting models and revenue reporting that GTM and Finance both trust
Owning commissions modeling and comp operations
designing comp frameworks, performance metrics, and quota structures for new GTM functions as we hire
Designing territory, segmentation, account assignment, and routing models as the business evolves
Building dashboards for pipeline health, conversion, capacity, and performance — and turning them into codified action protocols, not just charts
Partnering with Finance on headcount modeling, capacity planning, and coverage ratios as the team scales
Supporting pricing, packaging, and GTM motion experiments
Ensuring data integrity and consistency across every system in the GTM stack
Requirements:
4-8 years in GTM Ops, RevOps, Sales Ops, or BizOps at SaaS companies
you've personally stood up a GTM/RevOps function from scratch or near-zero
you've thrived in high-growth environments where adaptability is essential
default to building the right solution rather than reaching for an off-the-shelf one
fast, proactive, and comfortable with ambiguity
track record of shipping systems that teams actually adopt and respect
deep hands-on expertise with CRMs and the data behind them
can build CRMs from first principles (objects, lifecycle stages, automation, routing, permissions)
comfortable working directly with raw data, building dashboards and tools, and partnering with engineering and data
strong modeling, diagnosis, and explanation skills
can build forecasts that GTM and Finance both trust, design comp models that drive the right behavior, and turn raw signal into clear answers
partner closely with GTM leaders, Finance, Product, and engineering to turn strategy into executable systems
skilled at translating ambiguous business needs into operational scaffolding
low ego, high ownership
identify operational gaps proactively and ship solutions before someone has to ask
collaborative, low-drama, and bias toward automation and simplification at every turn
Nice to have:
Experience at a usage-based or consumption-pricing SaaS business and understand how that reshapes pipeline, forecasting, and customer success operations
have hired and managed an ops team, and know how to develop talent while staying hands-on
familiar with the AI/ML or developer-tools landscape and the GTM motions that work in technical sales
use AI thoughtfully in your own workflows — building agents, scripts, and automations that compound the leverage of a small ops team
What we offer:
Unlimited PTO
Daily Lunch
Commuter Reimbursement
Comprehensive Insurance, medical, dental, and vision