Gtm Operations Business Partner Job at Ironclad (San Francisco)

Job Description

Ironclad is looking for an individual contributor to drive operations and strategy to optimize our top-of-funnel pipeline driven by our Business Development team. This role will partner closely with Marketing and Sales leadership teams, as well as Finance and Business Intelligence to drive go-to-market success through process optimization and data insights. This role will also advise forecasting, pipeline management and pipeline/capacity needs. The role requires a balance of rolling up your sleeves while simultaneously keeping a strategic mindset on where we adapt for the future.

Job Responsibility

Operational Management and Planning: Manage and drive core operating rhythms such as performance tracking, capacity planning and process design
Develop and manage KPIs and Dashboards that give insight into the health and performance of the Business Development organization
Analyze metrics around activity, signals and pipeline performance to establish quotas for Business Development teams
Ensure the Business Development teams have the necessary enablement, reporting and tools to exceed targets
Understand the different streams and contributions to the pipeline and seek ways to enhance its value creation
Understand trends and performance of the pipeline as it progresses through the sales cycle
Model out different sales-based scenarios (capacity, attainment, pipeline, etc) to support decision making
Cross-functional Collaboration: Work closely with departments across GTM and Finance such as Sales, Marketing, and Compensation
Collaborate with Business Intelligence to build reports and dashboards
Understand the end-to-end lead flow process to assist in ensuring seamless lead routing and follow up efficiency
Act as the main point of contact for all Business Development technology requests

Requirements

3-5 years of Operations, Sales Strategy, Management Consulting, or GTM-Focused role, preferably with companies scaling beyond $150M ARR
Operational excellence to develop and manage multiple processes and maintain accountability
Previous experience with Salesforce to drive lead flow processes and build reports and dashboards
Experience with a sales or business development team and understanding of the end-to-end process of building, executing, and measuring annual planning
Data-driven approach with fluidity in modeling across multiple scenarios and an understanding of how different sales and business variables impact each other
Ability to partner with cross functional teams (marketing, sales operations, finance, business intelligence), capable of conveying recommendations and outcomes to senior leaders
Strong communicator and project manager, able to prioritize initiatives and clearly communicate timelines to your team and stakeholders
Brings intellectual curiosity and proactively explores the business to uncover opportunities for improvement

What we offer

100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
Market-leading leave policies, including gender-neutral parental leave and compassionate leave
Family forming support through Maven for you and your partner
Paid time off
Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
Mental health support through Modern Health, including therapy, coaching, and digital tools
Pre-tax commuter benefits (US Employees)
401(k) plan with Fidelity with employer match (US Employees)
Regular team events
The opportunity to help build the company you want to work at
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Gtm Operations Business Partner

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