GTM Manager

• Full understanding of the consumer business including current and future roadmap
• Oversee a variety of initiatives from concept development to market launch across the consumer landscape with a laser focus on customer experience and launch readiness
• Act as a strategic partner for business and product partner teams
• Review and understand the project strategy, experience, and business objectives, and provide input on potential risks, gaps, and/or competing priorities
• Ensure operational execution plans are aligned with the business objectives
• Support development and alignment of overall customer experiences and end to end customer flow (buying, using, servicing, etc.)
• Call out any risks and assist cross functional teams with mitigation and contingency plans
• Lead the Go To Market Certification process, ensuring broad leadership visibility, cross-functional alignment, and a high-quality launch experience that meets defined expectations
• For supported initiatives, create and own the Single Source of Truth (SSOT)
• Brief and lead cross-functional support teams to ensure a successful and on-time launch
• Review and approve frontline training and customer-facing marketing support content for accuracy and consistency, ensuring alignment of key messaging and positioning across all channels
• Manage the creation and approvals process of customer positioning and all up FAQs ensuring the outcome aligns with the key marketing message and frontline needs
• Drive pre and post launch preparedness – GTM Certification, go/no-go approvals, support war rooms, performance tracking and levers to steer to KPIs
• Provide ongoing consumer channel support to ensure initiatives are meeting business goals and support frontline feedback, when necessary, across the product lifecycle
• The role requires strong cross functional partnership across the enterprise
• specifically, with sales, customer service, marketing, PR, legal, product management, and web strategy operations leadership to ensure flawless execution for T-Mobile products and services

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
• 4-7 years Marketing or relevant experience (Desired: wireless or technology experience) (Preferred)
• Excellent organization skills with attention to detail
• Excellent interpersonal, presentation, oral, and written communication, and negotiation skills
• Proven track record of defining and executing go-to-market strategies
• Strong analytical, quantitative, and critical thinking skills
• with strong bias towards data-based decision making
• Shows initiative, anticipates, and prepares for upcoming situations, takes advantage of opportunities, acts quickly and decisively, addresses issues before they become problematic
• Proven ability to engage and influence large teams and functional leaders
• Ability to work efficiently and effectively under extreme time constraints to deliver high quality results under critical deadlines
• Ability to lead in ambiguous and rapidly changing business environment situations and effectively negotiate to gain resolution
• Ability to influence, lead and coach cross functional teams and champion new concepts and ideas
• Excellent consumer instincts – know what customers care about and how the wireless service model can support
• At least 18 years of age
• Legally authorized to work in the United States

4-7 years Marketing or relevant experience (Desired: wireless or technology experience)

• competitive base salary and compensation package
• annual stock grant
• employee stock purchase plan
• 401(k)
• access to free, year-round money coaches
• medical, dental and vision insurance
• a flexible spending account
• employee stock grants
• employee stock purchase plan
• paid time off
• up to 12 paid holidays
• paid parental and family leave
• family building benefits
• back-up care
• enhanced family support
• childcare subsidy
• tuition assistance
• college coaching
• short- and long-term disability
• voluntary AD&D coverage
• voluntary accident coverage
• voluntary life insurance
• voluntary disability insurance
• voluntary long-term care insurance
• mobile service & home internet discounts
• pet insurance
• access to commuter and transit programs