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The GTM Engineer is the technical and operational backbone of the local go-to-market organisation and a key member of the global Revenue Operations function. This role combines hands-on GTM engineering with deep understanding of local market dynamics. You will deliver enrichment programs, AI-driven workflows, CRM optimisation, and outbound/inbound operational support, ensuring the global GTM engine runs reliably at a regional level while staying aligned with global standards and initiatives. As the in-region expert, you understand local market requirements, work closely with sales and customer success teams, and ensure GTM initiatives are adapted, optimised, and delivered with maximum impact.
Job Responsibility:
Build and maintain CRM workflows, automations, and data structures in alignment with global RevOps standards
Implement and manage regional data enrichment programs to surface actionable insights for Pre-Sales, Sales, and Customer Success teams
Adapt and operationalise AI tooling (copilots, scoring, prioritisation models, automated summaries, qualification signals)
Maintain and optimize lead routing, notifications, task automation, field structures, and lifecycle processes
Ensure CRM data structures and definitions remain consistent and scalable across global and regional teams
Support SDRs and AEs with list uploads, segmentation, data preparation, and prospecting workflows tailored to regional requirements
Build datasets and automations that help identify and prioritise high-value accounts and contacts
Ensure inbound, outbound, and PQL signals flow reliably to the right team members, incorporating regional specifics where needed
Adjust and refine workflows and automations based on team feedback and local market patterns
Serve as the in-region GTM systems expert who understands customer profiles, market behaviours, and revenue execution patterns
Partner closely with regional revenue leadership to ensure systems and data support their outbound and inbound motions
Collaborate with the global RevOps function to ensure regional consistency and data hygiene within the GTM engine
Identify regional GTM execution gaps and convert them into system or automation improvements that can scale globally
Monitor system performance, ensuring workflows, automations, enrichment feeds, and AI processes run reliably
Troubleshoot and resolve data quality or workflow issues that impact sales execution
Maintain documentation for regional workflows, enrichment logic, AI processes, and system configurations
Ensure complete and accurate datasets feed into global reporting and analytics
Requirements:
Strong hands-on HubSpot experience across workflows, properties, objects, routing, scoring, and pipelines
Practical experience with enrichment and intent tools (Clay, Clearbit, Apollo, ZoomInfo, 6sense) and embedding enriched data into GTM workflows
Familiarity with AI, automation, and integration platforms (OpenAI API, Zapier, Workato, Segment, custom scripts)
A solid grasp of GTM motions — outbound, inbound routing, PQLs, and lead lifecycle management
Comfort translating sales team needs into clear, scalable system solutions
Strong debugging and problem-solving skills, with a knack for finding root causes quickly
Experience in SaaS or fast-paced commercial environments
A builder’s mindset — you enjoy creating automations and AI-powered tools that remove friction for GTM teams
Ability to balance global system consistency with local market needs
A collaborative, detail-oriented approach, passionate about clean data and reliable processes
Curiosity, proactivity, and a willingness to experiment with new ways to power sales execution
What we offer:
Flexible hybrid working environment, with 3 days in the office
A generous personal development budget of $500 per annum
Learn from some of the best engineers and creatives, joining a diverse team
Become an owner, with shares (equity) in the company, if Heidi wins, we all win
The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
If you have an impact quickly, the opportunity to fast track your startup career