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GTM Engineer

sapien.ai Logo

Sapien

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Location:
United States , NYC

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

You'll be the engineering owner of customer success. This means building the internal tools that help our sales team close deals, setting up customer modules and data pipelines, and being directly responsible for whether prospects convert and customers expand. You're the technical DRI for making customers successful with Sapien. This is a customer-facing engineering role where you'll split time between building internal GTM tooling and hands-on customer work. You'll have full-stack skills but use them in service of customer outcomes, not just product features.

Job Responsibility:

  • Build internal tools that accelerate our sales motion
  • Own customer module setup from technical sale through production
  • Build and maintain integrations with customer systems
  • Be the DRI for customer performance
  • Design product features that turn pilots into successful deployments
  • Identify patterns across customers that should become platform capabilities
  • Build tooling that reduces friction in the customer journey

Requirements:

  • Full-stack engineering experience with React, TypeScript, Python, and SQL
  • Customer-facing experience or strong interest in working directly with customers
  • Bias toward pragmatic solutions over perfect architecture
  • Ownership mentality for customer outcomes
  • Ability to operate with ambiguity

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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