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We are seeking a GTM Engineer with expertise in Partner Relationship Management (PRM) and Salesforce Experience Cloud to join our GTM Systems team. You will be responsible for building the technical infrastructure that allows our partners (Resellers, Referral Partners, and Alliances) to interact with our business seamlessly.
Job Responsibility:
Partner Portal & Experience Cloud Ownership: Build and maintain the PRM site for partners
Configure Partner Lead Distribution and Deal Registration workflows to prevent channel conflict with direct sales
Manage Partner Tiering logic and automated benefit assignments
Optimize the partner user interface (UI) to ensure a frictionless experience for external users
Manage partner onboarding/offboarding
Partner-Specific CPQ & Commissioning: Collaborate with the CPQ Engineer to extend Product Bundles and Pricing to the partner portal
Build and maintain Partner Commission/Incentive tracking systems within Salesforce
Manage visibility rules to ensure partners only see their own data and relevant collateral
Integration & Automation: Integrate the Partner Ecosystem with external tools
Develop custom LWC and Flows to automate the partner onboarding and vetting process
Ensure data flows correctly from the Partner Portal into the core CRM and downstream Finance systems
Governance & Security: Own the unique security requirements of external users
Monitor partner data integrity and lead conversion rates
Maintain documentation for partner-facing system processes
Requirements:
4+ years Salesforce development experience (Apex, LWC, Flows)
3+ years hands-on experience with Salesforce Experience Cloud (PRM) or dedicated PRM software
Strong understanding of External Sharing Models and Salesforce security architecture
Experience with Lead Distribution and Deal Registration logic
Ability to translate 'Partner Program' requirements into scalable technical architecture
Salesforce Sharing and Visibility Architect (Highly preferred)
Candidates must be willing to work a schedule that includes an overlap from 9:00 AM – 11:00 AM PST (approx. 1:00 AM – 3:00 AM PHT) for daily stakeholder alignment
What we offer:
Competitive salary
Rice subsidy
Fully covered health insurance - medical, dental, vision, and life insurance
Paid parental leave
Generous paid time off & sick leave
Mental health support with Workplace Options
Monthly Lifestyle Stipend to spend on fitness, health and wellness, and other activities
Monthly Teleworking Allowance to be used towards Wi-Fi, equipment, cell data, etc.
Winter Break - Our offices are closed from Christmas to New Year's Day!