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OpenAI is hiring a GTM Enablement Manager to lead onboarding delivery for a rapidly scaling, customer-facing GTM organization. This is a high-cadence trainer and facilitator role focused on running in-person onboarding sessions and workshops that accelerate new hires to confident, customer-ready performance.
Job Responsibility:
Deliver a predictable onboarding cadence: live sessions, workshops, and practice that build core GTM behaviors early (discovery, messaging, deal rigor)
Partner with Sales Leadership, RevOps, Product Enablement, Field Enablement, and SMEs to keep onboarding aligned to current priorities and real field needs
Build a content freshness system so training stays current as products, messaging, and SMEs change (lightweight update loop, changelog, clear inputs/owners)
Instrument onboarding and continuously improve it using simple, durable signals (attendance, satisfaction, confidence lift, early manager feedback, ramp indicators)
Be AI-forward in how you design and deliver enablement, using OpenAI tools to personalize learning, accelerate content iteration, and improve program operations and measurement
Requirements:
Experience facilitating live trainings and workshops for customer-facing GTM audiences
Experience designing onboarding or enablement programs with measurable outcomes
Willingness to work in-office in San Francisco and travel occasionally to NYC
Nice to have:
Experience onboarding high-volume hiring cohorts in a high-growth environment
Experience incorporating AI into enablement workflows or learning journeys, with a clear point of view on impact measurement
Familiarity with modern AI products or developer-adjacent selling (learn-fast mindset welcome)
Experience with certifications, rubrics, coaching guides, and manager reinforcement loops
What we offer:
Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible
Relocation support for eligible employees
Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided