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Intercom Logo Intercom · IT - Software Development

GTM Data Analyst - Scaled Digital Success

United States, San Francisco 153000.00 - 182750.00 USD / Year · Job Posted January 18, 2026
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Job Description

As part of the GTM Analytics team, you will provide data-driven insights that support scaled, digital-first go-to-market programs. This role helps teams understand performance across repeatable GTM and customer motions, with a focus on engagement, adoption, and growth. You will work closely with cross-functional partners to ensure scaled programs are well measured and continuously improved.

Job Responsibility

  • Targeting & Cohort Analysis: Analyze customer and prospect cohorts to support targeting, prioritization, and distribution for scaled digital programs
  • Program Impact Measurement: Measure the impact of point-in-time and evergreen digital engagements on key business and product metrics
  • Campaign & Program Analysis: Analyze performance across scaled tactics such as webinars, email campaigns, workshops, and virtual or in-person programs
  • Attribution & Distribution Reporting: Build and maintain dashboards that track distribution, reach, and attribution as part of regular KPI reporting
  • Cross-Functional Collaboration: Partner with GTM, Marketing, and Success teams to answer business questions through data
  • Continuous Improvement: Identify opportunities to improve reporting, measurement, and analysis workflows over time

Requirements

  • 3–5 years of experience in analytics, GTM, customer analytics, or a related field
  • Strong understanding of SaaS GTM and customer success metrics
  • Experience using SQL and BI tools such as Tableau or Looker
  • Ability to manage multiple priorities and reporting needs independently
  • Strong attention to detail and data accuracy
  • Excellent written and verbal communication skills

What we offer

  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family
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