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Gtm Client Success Manager

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Tyfone

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Location:
United States

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

110000.00 - 130000.00 USD / Year
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Job Description:

Reporting to the President & COO, Nuuvia is seeking a high-impact GTM Client Success Manager to help community banks and credit unions successfully launch, scale, and sustain Nuuvia-powered Youth Banking programs. This is not a traditional “account manager” role.This is a builder and operator role for someone who wants to sit at the intersection of go-to-market strategy, client success, and mission-driven fintech — helping financial institutions acquire and retain the next generation of lifelong account holders. You will act as a trusted GTM partner to bank leadership, owning adoption, engagement, and measurable growth outcomes by leveraging Nuuvia’s proprietary GTM Playbook and proven youth-banking strategies.

Job Responsibility:

  • You will be the primary GTM execution partner for assigned financial institutions, with accountability across strategy, execution, and performance measurement
  • Go-to-Market Strategy & Launch Planning
  • Launch Strategy Design
  • Partner with FI leadership to design the optimal launch approach (Agile, Phased, or Comprehensive) based on organizational readiness, culture, and resources
  • Audience Targeting & Segmentation
  • Work with client marketing teams to identify and activate key audiences: Parents & Guardians (trust, control, safety) Youth Members (independence, rewards, purpose)
  • Messaging & Positioning
  • Tailor Nuuvia’s proven youth-banking messaging frameworks to resonate locally while maintaining brand consistency and regulatory alignment
  • Marketing & Enablement Assets
  • Orchestrate the creation and deployment of: Digital campaigns (email, app, web, social) In-branch materials and signage Internal training content for branches and contact centers
  • Internal Enablement
  • Ensure frontline teams are confident advocates — equipped with demos, talking points, and real-world use cases
  • GTM Execution, Adoption & Engagement Growth
  • GTM Playbook Execution
  • Deploy Nuuvia’s GTM Playbook and continuously refine tactics based on real client outcomes
  • Adoption Acceleration
  • Drive awareness, enrollment, and early engagement using proven launch and post-launch tactics
  • Post-Launch Optimization
  • Analyze early performance data and iterate quickly on messaging, channels, and campaigns
  • Ongoing Engagement Strategy
  • Advise clients on sustained engagement programs such as: Financial education “Money Missions” Chore & allowance challenges Goal-based savings campaigns Parent education series
  • Performance Measurement & Storytelling
  • KPI Definition & Tracking
  • Establish and monitor success metrics including: Enrollment and penetration rates Monthly active users Daily/weekly engagement Feature utilization (Tasks, Goals, Rewards)
  • Executive-Level Reporting
  • Build and manage dashboards that clearly communicate progress, ROI, and opportunities for expansion
  • Client Success Narratives
  • Capture results, insights, and best practices to fuel case studies, sales enablement, and GTM evolution

Requirements:

  • 5+ years in Client Success, GTM, Account Management, or Marketing
  • Experience in FinTech, financial services, SaaS, or regulated industries strongly preferred
  • Demonstrated success driving product adoption and engagement, not just renewals
  • Strong consultative presence with senior FI stakeholders
  • Data-driven mindset with experience defining and managing KPIs
  • Comfort collaborating cross-functionally with Product, Delivery, Operations, and Sales
  • Ability to translate strategy into clear, executable plans
  • Bachelor’s degree in a related field (Master’s degree preferred)
  • 5+ years of experience in Account Management, GTM Strategy, or Marketing, preferably within the FinTech or Financial Services sector
  • Proven experience in B2B or B2C marketing, with a focus on driving product adoption and customer engagement
  • Exceptional communication and presentation skills, with the ability to effectively consult with C-level client executives and internal teams
  • Strong analytical skills with experience defining and tracking success metrics (KPIs) and using data to inform strategic decisions
  • Experience in creating or facilitating the production of marketing materials (digital and print)
  • A passion for financial literacy and building lifelong banking relationships

Nice to have:

  • Mission-Driven – Passionate about financial literacy, inclusion, and long-term financial health
  • A Builder – Energized by creating GTM playbooks, not just following them
  • A Business Partner – Comfortable influencing outcomes, not waiting for direction
  • Execution-Obsessed – Focused on measurable adoption, engagement, and growth
  • Data-Fluent – You trust numbers, but know how to turn insights into action
  • Client-Centered – You advocate fiercely for client success while protecting platform integrity
  • AI-Forward – Curious and proactive about using AI to improve execution and scale
What we offer:
  • Competitive salary
  • Comprehensive benefits package including health, dental, and 401(k)
  • Dynamic work environment with passionate, driven colleagues
  • Opportunity to shape the future of digital banking and payments on a global scale

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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