This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
As a member of our Global Security Operations Center, you will report directly to the Global Security Operations Manager. You will play a vital role in safeguarding our operations and assets around the world. You will work to ensure a secure environment for employees, clients, and partners while utilizing advanced technology to monitor and respond to security incidents.
Job Responsibility:
Monitor alarms, including fire, door, and duress alarms, while answering routine and emergency calls
Monitor CCTV, to protect the building and assets, also to prevent or help stop any crime from occurring
Respond to life safety incidents (medical emergencies, natural disasters) and dispatch security officers, ERT, police, fire, and EMS personnel as needed via phone and radio
Able to manage and handle situations of a sensitive nature and maintain company’s confidentiality and information security practices
Create dispatch records for each officer deployed during your shift, and initiate incident reports and work orders as needed
Collaborate with the Emergency Response Team (ERT)
Monitor Alert media to identify, analyze, and support all events and incidents that impact or potentially could impact operations, facilities, and employees globally
Troubleshoot technical issues with security systems, including CCTV and access control, to ensure proper functionality
Actively participate in projects related to the GSOC role, with responsibilities ranging from providing input and guidance to taking full ownership of initiatives based on individual expertise and capabilities
Monitoring live AB4 body camera footage
Requirements:
High school diploma or equivalent
associate or bachelor's degree in security management, Criminal Justice, or a related field preferred
1-3 years of experience in security operations, law enforcement, or related fields
Familiarity with security CCTV monitoring systems and protocols
Ability to manage multiple lines of communication and multitask
Basic proficiency with surveillance and alarm systems
Strong verbal and written communication skills for clear incident documentation and reporting
Strong communication and interpersonal skills, with a professional demeanor in all interactions
Proven ability to maintain composure and professionalism in high-pressure situations
Nice to have:
Advanced degree in Security Management, Criminal Justice, or a related field
3-5 years of experience in a GSOC, corporate security, or a similar role
Possess a Remote Pilot Certificate (Part 107) &/or be able to possess within 180 days of hire
Experience in incident response and crisis management
Knowledge of physical security protocols and procedures
Strong analytical and critical thinking skills
Understanding of global security challenges and cultural sensitivity for operating in diverse environments
What we offer:
Competitive salary and 401K with employer match
Discretionary paid time off
Robust parental leave policy
An award-winning office/working environment
Ride along with police officers to see them use our technology and get inspired