Gsoc Operator Job at Allied Universal® (Holly Springs)

Gsoc operator

As a Global Security Operations Center (GSOC) Specialist, you will use open-sour...

Location

United States , Indianapolis

Salary:

24.00 - 26.00 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Must have a minimum of 2 years or more of GSOC Experience
Must be well versed in current GSOC technologies such as ProWatch, Hakimo, ExacVision, Scylla AI or weapons-detection software, and radio-communications systems
Ability to attend training events that fall outside normal work hours
Competence with MS Office Suite and other database systems
Must be willing to sign an NDA and maintain strict confidentiality
Must be able to communicate effectively, both verbally and in writing
Must be able to disseminate information effectively and confidently to individuals, groups, peers, clients, executives, and stakeholders
Must be able to quickly adapt and excel in dynamic situations
Prepare written reports of incidents in the proper format and with correct grammar and spelling
Ability to maintain a professional demeanor during stressful situations

Job Responsibility

Work in a Global Security Operations Center, analyzing threats and vulnerabilities
Monitor alerts, investigate incidents, escalate as appropriate, and follow up as needed
Write and publish security incident investigation reports to provide situational awareness and communicate risks to management
Execute day-to-day monitoring, incident detection, and reporting
Collect, evaluate, and disseminate situations and incidents relating to CCTV and Access control systems, at the GSOC level--to support the safety and security of client personnel, facilities and assets, business operations, and reputation
Use open-source material to find, research, and assess information that could indicate a potential concern to the Client, their employees, and their interests
Contribute to procedures and processes to standardize and enhance risk management
Work closely with security officers and specialists

What we offer

Medical/Dental/Vision
life insurance
Paid employee training and development
401K
Employee assistance programs
Paid holidays and flexible PTO (Paid Time Off)

Fulltime

Gsoc operator

The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Su...

Location

United States , Santa Clara

Salary:

28.35 USD / Hour

Allied Universal®

Expiration Date

Until further notice

Requirements

Active CA Guard Card
Security experience of 1 or more years
Intermediate to advanced technology skills
Level 1 Certificate (Power to Arrest and Appropriate Use of Force Certificate)
Use of personal electronic devices while on duty is prohibited
Be at least 18 years of age for unarmed roles
Possess a high school diploma or equivalent, or five (5) years of verifiable experience
Minimum of two (2) years of military, law enforcement, government, or security experience
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment

Job Responsibility

Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
Respond to incidents and critical situations in a calm, problem solving manner
Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
Assist company employees in all concerns that pertain to safety and security
Monitor travel safety and security of company’s employees

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
40 hours of vacation after one year of employment at eligible work assignments

Fulltime

Gsoc Operator

An Operator located in the Global Security Operations Center (GSOC) is responsib...

Location

United States , El Segundo

Salary:

23.00 - 29.00 USD / Hour

HiveWatch

Expiration Date

Until further notice

Requirements

Minimum 3 years experience working with or in a communications or operations center, or other related role
Must be willing to learn unfamiliar technical systems
Must have availability for overnight shift work
Strong customer service/interpersonal skills, especially during times of crisis
Must have a reliable means of communication (i.e., email, cell phone)
Must have a reliable means of transportation (public or private)
Must be willing to sign a confidentiality agreement, and maintain confidentiality at all times
Must be able to pass a background check and drug screen upon the extension of a conditional employment offer

Job Responsibility

Represent and display the HiveWatch core principles of customer service and professionalism
Utilize multiple software platforms and technologies to answer routine and emergency calls, monitor access control alerts and video feeds, open source threat intelligence, and information from mass-communication tools. Dispatch/notify security officers, maintenance, and liaise with emergency 911 centers
Be able to prioritize and make decisions under stress
Maintain various records of communications and events in a concise manner
Work collaboratively with HiveWatch’s and clients’ leadership teams to prepare for, respond to, and recover from all incidents and crisis events that may impact our customers
Communicate and disseminate information, using established communication vehicles, to key partners using best practices
Take an active role in position-related projects and utilize experience and judgment to contribute to the on-going evaluation and improvement of operations and systems
Maintain composure during critical incidents and emergencies
Comply with all HiveWatch rules and guidelines, to include safety rules and guidelines, and maintain strict confidentiality
Strong written and verbal communications skills across various platforms (email, slack, phone, etc.)

What we offer

Health Benefits: Medical, Vision, Dental and Life Insurance
Cutting edge solutions in an emerging field with lots of growth potential
Generous compensation packages
Work from our headquarters on Main Street in El Segundo, CA
401K
Paid Time Off
Family friendly & compassionate work culture
Eligible to participate in HiveWatch Equity Incentive Plan

Fulltime

Gsoc operator flex

As a GSOC Operator, you will serve and safeguard clients in a range of industrie...

Location

United States , Frisco

Salary:

Not provided

Allied Universal®

Expiration Date

Until further notice

Requirements

Be at least 18 years of age for unarmed roles
21+ years of age for armed roles
Possess a high school diploma or equivalent, or five (5) years of verifiable experience
Minimum of two (2) years of military, law enforcement, government, or security experience
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver’s license will be required for driving positions only

Job Responsibility

Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
Respond to incidents and critical situations in a calm, problem solving manner
Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
Assist company employees in all concerns that pertain to safety and security
Monitor travel safety and security of company’s employees

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal day
40 hours of vacation after one year of employment at eligible work assignments

Fulltime

Global Security Operations Operator

Figure is seeking a dedicated and detail-oriented Global Security Operations Ope...

Location

United States , San Jose

Salary:

35.00 - 40.00 USD / Hour

Figure

Expiration Date

Until further notice

Requirements

A minimum of 3 years of experience within a GSOC environment
Proven track record in writing intelligence products, particularly situation reports and risk assessments
Strong analytical skills with experience monitoring open-source information to proactively identify physical security threats that could impact the organization
Interest or direct experience in Executive Protection, Intelligence Operations, Critical Incident Management, or Corporate Security
Proficient in current technologies and open-source search methodologies to aid in effective risk assessment
Proficient in verifying, processing, and maintaining badging and access control information, along with generating necessary occupancy and access reports
Strong competency in Microsoft Office Suite, particularly Excel, Word, and Outlook

Job Responsibility

Proactively monitor emergency and non-emergency security systems, ensuring efficient security dispatch and emergency notification services
Prepare comprehensive security incident investigation reports to effectively communicate situational awareness and risks to management and stakeholders
Collect, analyze, and disseminate intelligence to inform proactive action plans regarding potential security threats based on their credibility and potential impact
Collaborate in the planning and execution of risk assessments and situational reports, accounting for both internal and external factors
Contribute to the development of standardized procedures and processes that enhance risk management strategies
Facilitate the onboarding of new employees by managing access control, badging, parking access, and the decommissioning of users as necessary, ensuring accurate access control levels
Work closely with various internal and external security teams to ensure seamless communication and response to security incidents
Organize and maintain an extensive array of files, logs, reports, and forms to uphold accuracy and compliance
Utilize multiple external sources to analyze data, identifying and mitigating potential threats to corporate assets and personnel

Fulltime

Gsoc Lead

Figure is seeking an experienced and dynamic GSOC Lead to oversee monitoring and...

Location

United States , San Jose

Salary:

80000.00 - 150000.00 USD / Year

Figure

Expiration Date

Until further notice

Requirements

Minimum of 5 years of experience in a GSOC or similar security operations environment, with at least 3 years in a leadership or supervisory role
Proven ability to lead teams in high-pressure, time-sensitive situations
Strong analytical and decision-making skills with the ability to triage and prioritize incidents effectively
Proficiency in security technologies, including video management systems, access control platforms, and incident management software
Excellent communication and interpersonal skills, with a focus on effectively coordinating cross-functional teams
Flexibility to work rotating shifts, including nights, weekends, and holidays

Job Responsibility

Conduct and oversee frontline, intermediate, and advanced monitoring and response activities, including processing physical security service requests
Assist with the day-to-day operational management and oversight of security staff functions in coordination with management and as designated
Collaborate with management, peers, and physical security operators on security system programming, troubleshooting, and administration to ensure the effective service and maintenance of physical security systems
Identify service issues and coordinate scheduling of service calls and technical support with appropriate teams
Provide advanced level support for physical security and identity management programs
Collect and analyze data, establish facts, and draw valid conclusions to identify problems and procedural irregularities within security operations
Communicate the status of physical security systems, including outages or issues, to internal and external stakeholders in a timely manner
Manage and complete assigned tasks and activities associated with multiple projects, ensuring successful completion under competing deadlines
Support management in developing and directing training for both internal and external physical security staff on systems and operations

Fulltime

Senior Operations Trainer

Provide leadership, management and administration of an accredited performance-b...

Location

United States , Tucker

Salary:

108160.00 - 135200.00 USD / Year

Georgia System Operations

Expiration Date

Until further notice

Requirements

Bachelor's Degree-Electrical Engineering
Eight years (six years with P.E.) in engineering with at least four years of operations or eight years in Control Center Operations
Responsible for generation/transmission/energy management with an operating electric utility
Should be knowledgeable in electric system operations, control systems, forecasting, simulation and planning process
Working knowledge of PC applications, applications of 'real-time' energy control systems for electric operations, load flows, load management operations, automatic generation control, economic dispatch of generation, short-term load forecasting, switching and transmission restoration
Excellent interpersonal, written and verbal skills
Capable of preparing and delivering training material to all levels of operators
NERC Cert System Operator
Bulk Electric System Cyber Authorized
NERC Reliability Standard - PRA

Job Responsibility

Provide leadership, management and administration of an accredited performance-based curriculum that meets requirements set forth by NERC, SERC, and GSOC
Oversee the Job Task Analysis (JTA) and become familiar with all the tasks of system operators
Work with the control center staff and engineering on the JTA Training Needs Analysis
Prepare annual training plan including identifying and scheduling training courses
Schedule and track trainings including courses, individual operators results including NERC CE hours, annual training review
Identify and/or develop any new training materials or sources to be considered
Operator task performance monitoring (during incidents and following training)
Represent for GSOC a single point of contact for all system operator reliability training needs
Attend and represent interests of GSOC at the SERC and NERC level
Make recommendations to all levels of management including Executive Staff, Board of Directors, and Corporate Programs and Projects regarding operator training needs

What we offer

Comprehensive medical, dental, and vision coverage
Strong retirement program
Career development
Flexible work schedules
Focus on wellness
Supportive member of the community

Fulltime

New

Account Manager – GSOC & Physical Security Services (AI Tech Account)

We are seeking a proactive and organized Allied Universal Account Manager / GSOC...

Location

United States , San Francisco

Salary:

100000.00 - 115000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Bachelor's degree in Security Management, Criminal Justice, or related field (preferred)
4+ years of management-specific experience in contract security or physical security operations
Prior GSOC experience required
direct experience managing or supervising a GSOC strongly preferred
Demonstrated experience managing guard force operations, including scheduling, performance management, and labor/overtime control
Experience with mass communication / threat monitoring systems, Brivo and/or Eagle Eye access control and video systems, and visitor management systems is a plus
Strong organizational skills, attention to detail, and the ability to manage multiple priorities in a 24/7 environment
Excellent communication and interpersonal skills, with the ability to interface confidently with client stakeholders at all levels
Must meet all Allied Universal employment requirements, including applicable state guard licensing.

Job Responsibility

Manage day-to-day operations of the 24/7 GSOC, including monitoring, dispatch, reporting, and escalations to the client and Allied Universal leadership
Oversee guard force operations, including scheduling, payroll/timekeeping accuracy, shift coverage, post staffing, uniform/appearance standards, and overall performance
Serve as the primary point of contact for the client's Physical Safety & Security team, providing regular updates, performance reporting, and operational recommendations
Develop, maintain, and enforce post orders, GSOC standard operating procedures (SOPs), and guard service standards in alignment with client requirements
Ensure compliance with contractual KPIs, SLAs, and Allied Universal corporate standards
track and report on key performance metrics
Recruit, hire, onboard, train, coach, and retain GSOC operators and security officers assigned to the account, in partnership with Allied Universal branch leadership
Operate and maintain GSOC technology platforms, including mass notification, threat monitoring, access control, and visitor management systems used by GSOC personnel
Oversee day-to-day use of HELIAUS® for guard tours, post checks, and patrol reporting, ensuring officer accountability and timely reporting to the client
Support incident response and documentation, ensuring timely, accurate, and thorough incident reports are delivered to the client

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company's 401(k)plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

Fulltime

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Gsoc Operator

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