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As a Security Officer - Logistics Communications Desk in Milpitas, CA, you will serve and safeguard clients in a range of industries such as Logistics & Distribution, and more. As a Dispatch Officer at a busy logistics and distribution location, you will coordinate officer activity, track site activity using computer and/or tablet tools, and communicate updates to teams and leaders. You will remain visible, support routine patrol coverage, and help to reduce security-related incidents through clear reporting and customer-focused service.
Job Responsibility:
Provide customer service to personnel, drivers, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a logistics and distribution location
Operate the dispatch post by monitoring phones, radios, and alarm and/or camera systems, assigning officers to calls for service, and coordinating responses to incidents as needed
Respond to incidents and critical situations in a calm, problem-solving manner, documenting actions taken and escalating concerns through the chain of command
Support access control and traffic flow by verifying credentials, maintaining visitor and vehicle logs, and tracking inbound and outbound deliveries and yard activity
Conduct regular and random patrols around the business and perimeter, noting unusual conditions, completing required reports, and communicating updates to management and on-duty staff
Requirements:
Have at least 1+ years of security-related experience
Possess a high school diploma or equivalent
Be at least 18 years of age for unarmed roles
21+ years of age for armed roles
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver’s license will be required for driving positions only
Nice to have:
Customer service experience is preferred
CPR and/or First Aid certification is preferred
Be comfortable using a computer or tablet is preferred
What we offer:
Access to our exclusive technology to view and claim additional shifts to earn more
Get paid training and access to career growth opportunities
Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance
Enjoy discounts on top brands and services through our Perks Program