CrawlJobs Logo

GSOC Operator, Security - Monitoring

baptisthealth.net Logo

Baptist Health

Location Icon

Location:
United States , Miami

Category Icon
Category:
-

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

17.27 - 20.90 USD / Hour
Save Job
Save Icon
Apply Position

Job Description:

Global Security Operations Center (GSOC) Operators perform a full range radio and telephone operational intake duties in this 24-hour Centralized Monitoring Station. GSOC Operators actively monitors and effectively responds to all incoming requests for assistance, assess potential risks, dangers, and incidents that may disrupt patients, guests, and employees' safety as well as business continuity. Responsible for providing primary service support to the area of Security, Safety, Alarm Monitoring, Emergency Monitoring, and Surveillance Camera Monitoring. Dispatches BHSF emergency and/or other resource agencies often requiring immediate independent judgment. Will monitor emergency call boxes, intrusion detection, duress buttons, access control, and integrated building/energy management systems. Also, receive fire alarm notifications from various central monitoring centers. Perform computer record checks for vehicle registration and incident management reporting. Responsible for ensuring all components of the GSOC are operational and that all systems are in working order. GSOC operators also input, update, and retrieve information from a variety of computer systems and applications. In addition, operators are responsible for documenting events for archiving and investigation purposes. Estimated pay range for this position is $17.27 - $20.90 / hour depending on experience.

Job Responsibility:

  • Perform a full range radio and telephone operational intake duties in this 24-hour Centralized Monitoring Station
  • Actively monitors and effectively responds to all incoming requests for assistance, assess potential risks, dangers, and incidents that may disrupt patients, guests, and employees' safety as well as business continuity
  • Provide primary service support to the area of Security, Safety, Alarm Monitoring, Emergency Monitoring, and Surveillance Camera Monitoring
  • Dispatches BHSF emergency and/or other resource agencies often requiring immediate independent judgment
  • Monitor emergency call boxes, intrusion detection, duress buttons, access control, and integrated building/energy management systems
  • Receive fire alarm notifications from various central monitoring centers
  • Perform computer record checks for vehicle registration and incident management reporting
  • Ensure all components of the GSOC are operational and that all systems are in working order
  • Input, update, and retrieve information from a variety of computer systems and applications
  • Document events for archiving and investigation purposes

Requirements:

  • High School,Cert,GED,Trn,Exper
  • Drivers License from Florida
  • A.A. or A.S. in Criminal Justice, Computer Science, Psychology or Business preferred
  • Three years of Security or previous Law Enforcement, Military, security/law enforcement dispatch or corrections experience preferred
  • Intermediate competency with computer systems including MS Office and able to operate radio systems and telephone equipment
  • Preferably able to type at least 35 wpm
  • Excellent verbal communication and written reporting skills with the ability to communicate effectively with Security and IT professionals as well as emergency first responders
  • Must be able to communicate clearly in the English language
  • Ability to multi-task, prioritize, and handle emergency situations
  • Excellent customer service skills and professional demeanor
  • Public Safety Telecommunications Operator Certificate or must successfully pass BHSF Communications program within the first 90 days of employment
  • Minimum Required Experience: 2 Years

Additional Information:

Job Posted:
May 03, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Baptist Health - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for GSOC Operator, Security - Monitoring

Global Security Operations Operator

Figure is seeking a dedicated and detail-oriented Global Security Operations Ope...
Location
Location
United States , San Jose
Salary
Salary:
35.00 - 40.00 USD / Hour
figure.ai Logo
Figure
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 3 years of experience within a GSOC environment
  • Proven track record in writing intelligence products, particularly situation reports and risk assessments
  • Strong analytical skills with experience monitoring open-source information to proactively identify physical security threats that could impact the organization
  • Interest or direct experience in Executive Protection, Intelligence Operations, Critical Incident Management, or Corporate Security
  • Proficient in current technologies and open-source search methodologies to aid in effective risk assessment
  • Proficient in verifying, processing, and maintaining badging and access control information, along with generating necessary occupancy and access reports
  • Strong competency in Microsoft Office Suite, particularly Excel, Word, and Outlook
Job Responsibility
Job Responsibility
  • Proactively monitor emergency and non-emergency security systems, ensuring efficient security dispatch and emergency notification services
  • Prepare comprehensive security incident investigation reports to effectively communicate situational awareness and risks to management and stakeholders
  • Collect, analyze, and disseminate intelligence to inform proactive action plans regarding potential security threats based on their credibility and potential impact
  • Collaborate in the planning and execution of risk assessments and situational reports, accounting for both internal and external factors
  • Contribute to the development of standardized procedures and processes that enhance risk management strategies
  • Facilitate the onboarding of new employees by managing access control, badging, parking access, and the decommissioning of users as necessary, ensuring accurate access control levels
  • Work closely with various internal and external security teams to ensure seamless communication and response to security incidents
  • Organize and maintain an extensive array of files, logs, reports, and forms to uphold accuracy and compliance
  • Utilize multiple external sources to analyze data, identifying and mitigating potential threats to corporate assets and personnel
  • Fulltime
Read More
Arrow Right

Gsoc operator

The Global Security Operations Center (GSOC) Operator, under guidance of GSOC Su...
Location
Location
United States , Santa Clara
Salary
Salary:
28.35 USD / Hour
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Active CA Guard Card
  • Security experience of 1 or more years
  • Intermediate to advanced technology skills
  • Level 1 Certificate (Power to Arrest and Appropriate Use of Force Certificate)
  • Use of personal electronic devices while on duty is prohibited
  • Be at least 18 years of age for unarmed roles
  • Possess a high school diploma or equivalent, or five (5) years of verifiable experience
  • Minimum of two (2) years of military, law enforcement, government, or security experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
Job Responsibility
Job Responsibility
  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
  • Assist company employees in all concerns that pertain to safety and security
  • Monitor travel safety and security of company’s employees
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal day
  • 40 hours of vacation after one year of employment at eligible work assignments
  • Fulltime
Read More
Arrow Right

Gsoc operator

As a Global Security Operations Center (GSOC) Specialist, you will use open-sour...
Location
Location
United States , Indianapolis
Salary
Salary:
24.00 - 26.00 USD / Hour
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must have a minimum of 2 years or more of GSOC Experience
  • Must be well versed in current GSOC technologies such as ProWatch, Hakimo, ExacVision, Scylla AI or weapons-detection software, and radio-communications systems
  • Ability to attend training events that fall outside normal work hours
  • Competence with MS Office Suite and other database systems
  • Must be willing to sign an NDA and maintain strict confidentiality
  • Must be able to communicate effectively, both verbally and in writing
  • Must be able to disseminate information effectively and confidently to individuals, groups, peers, clients, executives, and stakeholders
  • Must be able to quickly adapt and excel in dynamic situations
  • Prepare written reports of incidents in the proper format and with correct grammar and spelling
  • Ability to maintain a professional demeanor during stressful situations
Job Responsibility
Job Responsibility
  • Work in a Global Security Operations Center, analyzing threats and vulnerabilities
  • Monitor alerts, investigate incidents, escalate as appropriate, and follow up as needed
  • Write and publish security incident investigation reports to provide situational awareness and communicate risks to management
  • Execute day-to-day monitoring, incident detection, and reporting
  • Collect, evaluate, and disseminate situations and incidents relating to CCTV and Access control systems, at the GSOC level--to support the safety and security of client personnel, facilities and assets, business operations, and reputation
  • Use open-source material to find, research, and assess information that could indicate a potential concern to the Client, their employees, and their interests
  • Contribute to procedures and processes to standardize and enhance risk management
  • Work closely with security officers and specialists
What we offer
What we offer
  • Medical/Dental/Vision
  • life insurance
  • Paid employee training and development
  • 401K
  • Employee assistance programs
  • Paid holidays and flexible PTO (Paid Time Off)
  • Fulltime
Read More
Arrow Right

Gsoc operator flex

As a GSOC Operator, you will serve and safeguard clients in a range of industrie...
Location
Location
United States , Frisco
Salary
Salary:
Not provided
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Be at least 18 years of age for unarmed roles
  • 21+ years of age for armed roles
  • Possess a high school diploma or equivalent, or five (5) years of verifiable experience
  • Minimum of two (2) years of military, law enforcement, government, or security experience
  • As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • A valid driver’s license will be required for driving positions only
Job Responsibility
Job Responsibility
  • Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
  • Respond to incidents and critical situations in a calm, problem solving manner
  • Investigate alarms and respond by sending security patrol, or alerting Fire services or Police as needed
  • Assist company employees in all concerns that pertain to safety and security
  • Monitor travel safety and security of company’s employees
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal day
  • 40 hours of vacation after one year of employment at eligible work assignments
  • Fulltime
Read More
Arrow Right

Gsoc Operator

An Operator located in the Global Security Operations Center (GSOC) is responsib...
Location
Location
United States , El Segundo
Salary
Salary:
23.00 - 29.00 USD / Hour
hivewatch.com Logo
HiveWatch
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 3 years experience working with or in a communications or operations center, or other related role
  • Must be willing to learn unfamiliar technical systems
  • Must have availability for overnight shift work
  • Strong customer service/interpersonal skills, especially during times of crisis
  • Must have a reliable means of communication (i.e., email, cell phone)
  • Must have a reliable means of transportation (public or private)
  • Must be willing to sign a confidentiality agreement, and maintain confidentiality at all times
  • Must be able to pass a background check and drug screen upon the extension of a conditional employment offer
Job Responsibility
Job Responsibility
  • Represent and display the HiveWatch core principles of customer service and professionalism
  • Utilize multiple software platforms and technologies to answer routine and emergency calls, monitor access control alerts and video feeds, open source threat intelligence, and information from mass-communication tools. Dispatch/notify security officers, maintenance, and liaise with emergency 911 centers
  • Be able to prioritize and make decisions under stress
  • Maintain various records of communications and events in a concise manner
  • Work collaboratively with HiveWatch’s and clients’ leadership teams to prepare for, respond to, and recover from all incidents and crisis events that may impact our customers
  • Communicate and disseminate information, using established communication vehicles, to key partners using best practices
  • Take an active role in position-related projects and utilize experience and judgment to contribute to the on-going evaluation and improvement of operations and systems
  • Maintain composure during critical incidents and emergencies
  • Comply with all HiveWatch rules and guidelines, to include safety rules and guidelines, and maintain strict confidentiality
  • Strong written and verbal communications skills across various platforms (email, slack, phone, etc.)
What we offer
What we offer
  • Health Benefits: Medical, Vision, Dental and Life Insurance
  • Cutting edge solutions in an emerging field with lots of growth potential
  • Generous compensation packages
  • Work from our headquarters on Main Street in El Segundo, CA
  • 401K
  • Paid Time Off
  • Family friendly & compassionate work culture
  • Eligible to participate in HiveWatch Equity Incentive Plan
  • Fulltime
Read More
Arrow Right

Gsoc Lead

Figure is seeking an experienced and dynamic GSOC Lead to oversee monitoring and...
Location
Location
United States , San Jose
Salary
Salary:
80000.00 - 150000.00 USD / Year
figure.ai Logo
Figure
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 5 years of experience in a GSOC or similar security operations environment, with at least 3 years in a leadership or supervisory role
  • Proven ability to lead teams in high-pressure, time-sensitive situations
  • Strong analytical and decision-making skills with the ability to triage and prioritize incidents effectively
  • Proficiency in security technologies, including video management systems, access control platforms, and incident management software
  • Excellent communication and interpersonal skills, with a focus on effectively coordinating cross-functional teams
  • Flexibility to work rotating shifts, including nights, weekends, and holidays
Job Responsibility
Job Responsibility
  • Conduct and oversee frontline, intermediate, and advanced monitoring and response activities, including processing physical security service requests
  • Assist with the day-to-day operational management and oversight of security staff functions in coordination with management and as designated
  • Collaborate with management, peers, and physical security operators on security system programming, troubleshooting, and administration to ensure the effective service and maintenance of physical security systems
  • Identify service issues and coordinate scheduling of service calls and technical support with appropriate teams
  • Provide advanced level support for physical security and identity management programs
  • Collect and analyze data, establish facts, and draw valid conclusions to identify problems and procedural irregularities within security operations
  • Communicate the status of physical security systems, including outages or issues, to internal and external stakeholders in a timely manner
  • Manage and complete assigned tasks and activities associated with multiple projects, ensuring successful completion under competing deadlines
  • Support management in developing and directing training for both internal and external physical security staff on systems and operations
  • Fulltime
Read More
Arrow Right

Supervisor, Cyber Operations

Georgia System Operations Corporation (GSOC) is a non-profit cooperative that op...
Location
Location
United States , Tucker, Georgia
Salary
Salary:
124200.00 - 155200.00 USD / Year
gasoc.com Logo
Georgia System Operations
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Cyber Security, Computer Science or Engineering, Information Technology, or a related field
  • Requires 10 or more years of experience with increasing responsibilities
  • At least 3 years of experience must be in a cyber security role
  • Must also have experience with technical writing
  • Experience leading, motivating, and developing a team of IT/OT professionals, preferably in a SOC environment
  • Experience in asset and change management principles and practices
  • Strong technical knowledge and experience with cyber security platform, applications, tools, and industry best practices
  • Excellent written and verbal communication skills, including the ability to clearly explain technical issues to both technical and non-technical stakeholders
  • Experience working in regulated environments such as NERC CIP or others is highly desired
  • Equivalent Experience: Associates Degree in Engineering, Engineering Technology, or Business, with at least 12 years of experience, with increasing responsibility, in electronic maintenance, cyber security, and/or information technology as described above. At least 5 years' experience must be in a cyber security role
Job Responsibility
Job Responsibility
  • Manage OT security event monitoring alert response, initial triage, and escalation
  • Manage OT access provisioning and revocation of accounts and roles required for CIP systems, data, and applications
  • Manage OT vulnerability management and threat intelligence programs
  • Manage OT asset management program for Bulk Electric System Cyber Systems and Assets
  • Evaluate emerging technologies and assess their applicability to various cyber programs
  • Collaborate with cross-functional teams, including operations and maintenance, engineering, audit, and IT, to ensure compliance with NERC CIP standards and other cyber programs
  • Provide technical guidance and mentorship to Security Operations analysts and PSOC/NOC (Physical Security Operations Center/Network Operations Center) operators
  • Supervision and performance management of staff, support of the processes and technology necessary for team effectiveness, and coordination of activities with other teams and departments within the FOC
  • Lead efforts to develop cyber programs, processes and activities that meet strategic business and security objectives and enable uninterrupted business and operations activities
  • Provide work direction and technical assistance to analysts in the Security Operations department. Take a hands-on role in mentoring, coaching, and developing other team members
What we offer
What we offer
  • comprehensive medical, dental, and vision coverage
  • a strong retirement program
  • career development
  • flexible work schedules
  • Fulltime
Read More
Arrow Right

Global Security Operations Center (GSOC) Operator

The GSOC Operator is responsible for using security best practices to identify, ...
Location
Location
United States , Cupertino
Salary
Salary:
30.00 USD / Hour
aus.com Logo
Allied Universal®
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Demonstrated analytic and critical thinking skills and ability to expertly prepare reports
  • Ability to use logic and reasoning to reach conclusions and approaches to problems
  • Demonstrated high level of competency with advanced computer systems (e.g., hardware, software, and networks)
  • Possession of highly proficient computer skills including Microsoft Office applications
  • Ability to communicate effectively with IT and Security Systems professionals
  • Demonstrated ability to operate radio, telephone equipment and/or console monitors
  • Flexibility to work various shifts and willingness to assist the team when needed
  • Ability to adapt to a dynamic environment and work under pressure
Job Responsibility
Job Responsibility
  • Alarm Monitoring: Operators monitor all physical security equipment on a global basis to ensure the physical security of all employees, contingents, and office spaces
  • Access Management: Operators manage day to day access to all company facilities, ensuring compliance with customer, auditorial, and company policy
  • CCTV System: Operators manage the companies CCTV system and process video footage request
  • Provide access management to all company facilities
  • Conduct alarm monitoring for Open Text facilities
  • Manage all video footage requests in accordance with company policy
  • Manage all access report requests in accordance with company policy
  • Notify the appropriate personnel in an emergency
  • Notify, direct, and assist emergency personnel in the event of an emergency
  • Liaison between clients, other departments, and company leadership during an emergency
What we offer
What we offer
  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…
  • Fulltime
Read More
Arrow Right