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As a GSOC Operator in Foster City, CA, you will serve and safeguard clients in a range of industries such as Healthcare, and more. Join Allied Universal as a Dispatch professional in a healthcare location, where you will help coordinate daily operations, monitor activity, support access and communication needs, and respond to security-related concerns with professionalism and care. This is a driving post, offering the opportunity to stay active, support a dynamic team, and deliver dependable service rooted in agility, reliability, innovation, teamwork, and integrity.
Job Responsibility
Provide customer service to staff, visitors, and contractors by carrying out security-related procedures, site-specific policies, and/or emergency response activities within a healthcare location
Monitor phones, radios, alarms, and other communication systems, then dispatch appropriate personnel to routine calls, incidents, and/or critical situations in a calm, problem-solving manner
Document calls for service, incident details, shift activity, and/or visitor or vendor information with accuracy and timely communication to site contacts and Allied Universal leadership
Support access control and after-hours communication needs by verifying authorized entry requests, relaying instructions, and helping to coordinate responses to unusual activity or urgent concerns
Conduct regular and random patrols around the business and perimeter as needed, noting conditions that could require follow-up and reporting security-related concerns according to site procedures
Requirements
A valid driver’s license is required in accordance with Allied Universal driver policy requirements
A guard card and/or license is preferred
Comfortable use of a computer or tablet is preferred
Access control and/or badge experience is preferred
Be at least 18 years of age for unarmed roles
21+ years of age for armed roles
Possess a high school diploma or equivalent
As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws
Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws
As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law
Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
A valid driver’s license will be required for driving positions only
Nice to have
A guard card and/or license is preferred
Comfortable use of a computer or tablet is preferred
Access control and/or badge experience is preferred
What we offer
Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more
Career Growth: Get paid training and access to career growth opportunities
Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance
Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program