Gsoc Lead Jobs

Figure

Location:
United States, San Jose

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

80000.00 - 150000.00 USD / Year

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Job Description:

Figure is seeking an experienced and dynamic GSOC Lead to oversee monitoring and response activities within our Global Security Operations Center (GSOC). In this critical role, you will ensure the safety and security of employees, facilities, and assets across the organization. As the GSCO Lead, you will coordinate team operations and serve as a key liaison for incident response, system administration, and service delivery. Utilizing a combination of security systems, business intelligence tools, open-source media, and proprietary platforms, you will detect, analyze, and communicate adverse conditions that may impact business operations or physical security. You will be responsible for processing, managing, and prioritizing incoming data, service requests, and incident reports, ensuring timely dissemination to internal and external stakeholders.

Job Responsibility:

Conduct and oversee frontline, intermediate, and advanced monitoring and response activities, including processing physical security service requests
Assist with the day-to-day operational management and oversight of security staff functions in coordination with management and as designated
Collaborate with management, peers, and physical security operators on security system programming, troubleshooting, and administration to ensure the effective service and maintenance of physical security systems
Identify service issues and coordinate scheduling of service calls and technical support with appropriate teams
Provide advanced level support for physical security and identity management programs
Collect and analyze data, establish facts, and draw valid conclusions to identify problems and procedural irregularities within security operations
Communicate the status of physical security systems, including outages or issues, to internal and external stakeholders in a timely manner
Manage and complete assigned tasks and activities associated with multiple projects, ensuring successful completion under competing deadlines
Support management in developing and directing training for both internal and external physical security staff on systems and operations

Requirements:

Minimum of 5 years of experience in a GSOC or similar security operations environment, with at least 3 years in a leadership or supervisory role
Proven ability to lead teams in high-pressure, time-sensitive situations
Strong analytical and decision-making skills with the ability to triage and prioritize incidents effectively
Proficiency in security technologies, including video management systems, access control platforms, and incident management software
Excellent communication and interpersonal skills, with a focus on effectively coordinating cross-functional teams
Flexibility to work rotating shifts, including nights, weekends, and holidays

Additional Information:

Job Posted:
December 08, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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