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Growth

United States, San Francisco 140000.00 - 250000.00 USD / Year · Job Posted February 21, 2026
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Job Description

Column's Growth team is focused on managing our highly strategic customer relationships. As one of the first members of the Growth team, you’ll be responsible for building and overseeing all aspects of our customer management while acting as a trusted partner, advisor and advocate for a wide variety of customers. You will also be in charge of designing and implementing the strategy, processes, and content needed to help us scale this key function.

Job Responsibility

  • Help establish our customer-facing strategy, processes, playbooks, systems and best practices
  • Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account
  • Build and nurture relationships across various functions within a customer's organization
  • Proactively identify challenges and opportunities for growth
  • Share key findings and recommendations on market feedback and trends to inform Column’s growth strategy and product roadmap
  • Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements

Requirements

  • 5+ years of relevant work experience
  • Strong preference for a mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business
  • A desire to become very knowledgeable on the financial technology and payments space
  • A growth and critical thinking mindset
  • Excellent project management
  • Ability to turn naysayers into champions
  • Curiosity
  • Insatiable hunger for improvement

Nice to have

Prior experience in financial services can be helpful but certainly not required

What we offer

  • Comprehensive health, dental, and vision plans
  • Comprehensive family planning and fertility benefits via partnership with Carrot
  • Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
  • FSA and HSA account options
  • 401k plan
  • Flexible time-off policy
  • 100% paid parental leave
  • Up to $4,500 in annual reimbursements for backup childcare
  • Catered lunches and dinners for SF employees
  • Commuter benefits
  • Regular team building events

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