Growth

• Help establish our customer-facing strategy, processes, playbooks, systems and best practices
• Manage all aspects of a customer’s relationship with Column, from onboarding and implementation to ongoing management and expansion of the account
• Build and nurture relationships across various functions within a customer's organization
• Proactively identify challenges and opportunities for growth
• Share key findings and recommendations on market feedback and trends to inform Column’s growth strategy and product roadmap
• Perform day-to-day activities consistent with safe and sound business practices and regulatory requirements

• 5+ years of relevant work experience
• Strong preference for a mix of Consulting, Private Equity, Investment Banking, VC or an equivalent role plus operating experience in an early stage company and/or selling a new line of business
• A desire to become very knowledgeable on the financial technology and payments space
• A growth and critical thinking mindset
• Excellent project management
• Ability to turn naysayers into champions
• Curiosity
• Insatiable hunger for improvement

Prior experience in financial services can be helpful but certainly not required

• Comprehensive health, dental, and vision plans
• Comprehensive family planning and fertility benefits via partnership with Carrot
• Up to $2,000 (post-tax) monthly rent subsidy for employees living within 2 miles of Column’s office
• FSA and HSA account options
• 401k plan
• Flexible time-off policy
• 100% paid parental leave
• Up to $4,500 in annual reimbursements for backup childcare
• Catered lunches and dinners for SF employees
• Commuter benefits
• Regular team building events