Growth Sales Representative

• Proactive Outreach: Initiate contact with prospects, proactively engage in conversation to uncover user needs and pain points, and identify opportunities for providing assistance and value during the trial phase
• Sales Partnership: Collaborate with the sales team to provide the necessary information and assist in the pursuit and closure of deals requiring a more robust commercial process or technical expertise
• Deal Closure: Utilize consultative sales tactics to close deals, understand and address customer needs and preferences, and navigate the sales process efficiently to meet individual and team goals
• Enablement Call Preparation: Prepare for enablement calls to craft a personalized customer journey, use gathered information to create a tailored plan for the user’s needs, develop a comprehensive understanding of how the product/service addresses the user’s challenges, and optimize the trial experience for product adoption and conversion
• Discovery Process: Conduct a thorough discovery process to understand the prospect’s requirements, uncover key pain points and challenges faced by the user, and gather insights to tailor solutions and recommendations effectively

• Fluent in English, and Portuguese speaking, reading comprehension, and writing skills required
• Spanish is a nice-to-have
• 1-3 years of hands-on experience in a customer-facing role (Sales/Success experience preferred, as the role involves managing a pipeline and multiple inbound channels)
• A commitment to achieving results and a history of taking initiative to drive success
• A proven ability to address challenges, objections, and obstacles
• Strong written and verbal communication skills
• Experience using technology and software tools, as the role involves showcasing the product and using internal systems
• An understanding and experience in adopting a customer-centric mindset, focusing on customer needs and providing tailored solutions
• The ability to adapt to evolving commercial strategies, changing market conditions, and dynamic/varied prospect needs
• Familiarity with the SaaS/Martech industry, including an understanding of key trends and knowledge of the competitive landscape
• Experience using Customer Relationship Management (CRM) systems and other sales automation tools
• Strong time management skills
• A willingness to continuously learn and stay updated on industry trends, commercial methodologies, and product knowledge
• A Bachelor’s degree in a relevant field (Business, Marketing, Communications) is preferred, but not required

Spanish is a nice-to-have

• Comprehensive Health & Wellness: Top-tier benefits package that includes medical and dental benefits paid 100% by ActiveCampaign for you and your dependents, complimentary access to telehealth services, and a free subscription to Calm
• Growth & Development: Access to LinkedIn Learning, professional development programs, and career growth opportunities in a fast-growing organization
• Generous Paid Time Off: Recharge and take the time you need to maintain work-life balance
• Total Rewards: Meal vouchers for office lunches, a home office stipend to cover at-home workspace expenses, and a four-week paid sabbatical with bonus after five years
• Collaborative Culture: Work alongside brilliant, passionate colleagues in an environment that values innovation, teamwork, and mutual support