Growth Operations Manager

• Design, implement, and continuously improve operational workflows across SMN
• Identify inefficiencies, bottlenecks, and areas of improvement, and translate them into scalable processes
• Standardize ways of working to ensure consistency and predictability in execution between different regions: North America, Europe, APAC, Latam
• Identify opportunities to automate manual processes using AI tools and internal systems
• Collaborate with Tech/Data teams to implement scalable solutions
• Leverage AI tools to improve productivity and execution speed
• Partner with stakeholders to ensure processes are adopted and correctly implemented
• Document and maintain clear operational playbooks
• Work closely with Marketing, Product, Data, and Local teams to align operations with business needs
• Act as a bridge between strategy and execution, ensuring operational feasibility
• Align the organization's business needs with technological and operational solutions by managing critical tools and procedures
• Define and track KPIs related to operational efficiency (e.g., post production time, output, quality)
• Use data to identify improvement opportunities and drive decision-making

• Master’s degree in Engineering, Mathematics, Statistics, or Data Analytics (STEM degree)
• 5+ years of experience in strategy/operations consulting, supply chain, media operations, marketing operations, or production management — ideally in large-scale, fast-paced, digital-first organizations
• Strong experience in process design, optimization, and workflow automation
• Comfortable working with data and defining KPIs to measure performance
• Hands-on mindset: able to move from strategy to execution quickly
• Experience with automation tools (e.g., Zapier, Make, Notion, Airtable, etc.) is a strong plus
• Familiarity with AI tools and interest in leveraging them for operational efficiency
• Strong communication and stakeholder management skills
• Proficiency in both written and spoken English is a must

Experience with automation tools (e.g., Zapier, Make, Notion, Airtable, etc.)

• Attractive compensation package
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Work in a location in the heart of Madrid
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with!
• Health insurance
• Flexible remuneration with a 100% tax exemption through Cobee
• English & Spanish Lessons
• WellHub membership
• Free snacks, drinks, and fruit at the office
• Possibility to receive in advance part of your salary by Payflow