Growth Manager

• Own growth performance across the entire self-service funnel, from acquisition through activation and retention
• Forecast and report on growth performance, providing dashboards and insights that drive data-informed decisions
• Build and execute growth strategies that drive user adoption, onboarding success, and long-term engagement, and also impact cross-sell and upsell
• Identify, prioritize, and deliver high-impact growth initiatives based on revenue potential and speed to impact
• Partner with product, data, and marketing teams to understand churn trends and develop strategies to reduce it
• Lead end-to-end retention campaigns, collaborating with product, content, and marketing teams to optimize results
• Continuously test, measure, and iterate on onboarding flows and customer touchpoints to accelerate time-to-value
• Collaborate cross-functionally with marketing, PR, and content to maximize growth opportunities across all levers
• Communicate effectively across teams and senior leadership, translating data and insights into clear, actionable recommendations

• 5+ years of experience in growth, or product-led growth roles
• Strong understanding of user analytics, experimentation, and growth metrics
• Expert knowledge of digital marketing performance principles and analytics tools
• Proven ability to work cross-functionally with global and virtual teams
• Exceptional analytical and problem-solving skills, with a data-driven mindset
• Ability to build strong relationships with both technical and business stakeholders
• Deep understanding of growth loops, virality, and user engagement drivers
• Resourceful, strategic, and comfortable operating in a high-expectation, fast-moving environment

Coding experience would be bonus

• Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential
• We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection
• Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success