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Growth & Revenue Systems in Strategy & Operations is a new team focused on driving experimentation across marketing, sales, and product to accelerate growth, and innovating on core revenue systems (CRM, Marketing automation) to maximise effectiveness of our teams. We are a mixed group of colleagues spanning commercial, engineering, data, and marketing passionate about driving rapid impact. We leverage data insights, sharp problem-solving skills, and a deep understanding of the business to optimize processes, identify growth opportunities, and ensure Airwallex operates efficiently and effectively at scale.
Job Responsibility:
Own the growth metrics and weekly business reviews - track KPIs, spotlight drivers, and run the weekly update with the Head of Growth
Evolve our Customer 360 with Data Science - expand and enrich data features to sharpen our understanding of customers
Build customer intelligence models with Data Science - e.g., GP prediction, reward intent - that inform prioritization and go-to-market
Lead customer segmentation and ICP models with Data Science
Translate deep-dive analytics into growth plays - funnel, cohorts, retention, LTV/CAC, with clear recommendations and measurable outcomes
Requirements:
5+ years in high-growth businesses working in growth acceleration, go-to-market (GTM), sales operations, or business development
Exposure to revenue/sales operations in a B2B environment
Strong quantitative and analytical skills, with proficiency in Excel and data visualization tools (e.g., Tableau, Power BI)
knowledge of SQL is a plus
Experience with CRM systems and a deep understanding of growth funnel, customer journey and sales process
Excellent communication skills, with the ability to present insights and recommendations to senior executives and cross-functional teams
Bachelor’s degree
Nice to have:
Previous experience in a top-tier management consulting firm, fintech, startups, or a dedicated growth function
Demonstrated experience running experiments and taking hypothesis-driven approaches to improve revenue or GTM efficiency
Familiarity with advanced analytics, financial modeling, and campaign performance monitoring
Experience partnering with data science teams on analytics or machine learning–related workstreams
Ability to thrive in ambiguity, adapt quickly, and take initiative in a dynamic environment
What we offer:
Medical, dental, and vision insurance
401(k) plan
Short-term and long-term disability
Basic life insurance
Well-being benefits
20 paid days of vacation
12 paid days of company holidays in a calendar year