Growth Manager - Ecommerce Marketplace

• Oversee post-onboarding development by maintaining and reviewing structured Joint Business Plans (JBPs) to drive sustainable growth and tier progression on a monthly basis
• Drive incremental revenue by identifying, packaging, and monetising seller-facing opportunities across retail media, data, and other commercial initiatives
• Develop strategies for channel optimisation and seller retention while continuously refining the seller playbook and training materials to streamline operations
• Supply the Trading team with weekly and monthly seller offers at the SKU level
• Lead seller negotiations to enhance pricing, margin, funding, or exclusivity
• Own and Lead all seller communications regarding seasonal campaigns promotions as well as including service messaging
• Monitor performance to ensure strict compliance with marketplace policies, SLAs, and regulatory standards, including tax and safety
• Collaborate with sellers to optimise product listings for 'Retail Readiness'
• Conduct regular reviews to identify underperforming sellers for either structured recovery plans or offboarding
• Use performance analytics to identify growth opportunities or gaps
• Mediate seller-related inquiries and disputes to protect brand reputation

• Highly proficient in Google Sheets for complex data manipulation and analysis, as well as Google Slides or PowerPoint for high-stakes stakeholder presentations
• experience identifying revenue-driving opportunities such as Retail Media
• firm grasp of marketplace regulatory standards, including tax, safety, and SLA compliance
• navigating platforms like Mirakl or Shopify should be second nature
• ability to use performance analytics to diagnose gaps and identify commercial trends
• exceptional communication for managing B2B relationships and mediating disputes with a professional, camera-on presence
• collaborative worker who thrives at pace
• imagination to create new retail opportunities
• determination to hit growth targets while keeping the customer at the heart of every decision
• experience within a large-scale commercial publishing or digital media ecosystem is also highly desirable

Experience within a large-scale commercial publishing or digital media ecosystem

• 25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years
• scheme to help you buy extra holiday
• An extra day's paid leave each year to volunteer
• Big moment day - an extra day’s paid leave for a moment that matters to you
• Bonus scheme
• Help saving for your retirement - company pension contributions matched up to 6%
• Supportive and progressive people policies including enhanced family leave
• A healthcare cash plan
• Car lease scheme
• Wellbeing support including a 24/7 assistance programme
• Access to lots of discounts including 15% off with Yimbly
• Interest-free loans including for season tickets and technology