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The Growth Account Manager role exists to own post-sales revenue outcomes for a portfolio of customers—ensuring strong renewals while proactively identifying and driving expansion opportunities. This role is ideal for someone early-to-mid in their GTM career who is energized by customer ownership, commercial responsibility, and helping teams adopt a more modern, signal-driven GTM approach. Success here requires grit, curiosity, and the ability to balance relationship management with revenue ownership.
Job Responsibility:
Own a portfolio of Growth customers with responsibility for renewals and expansion
Manage the full post-sales commercial lifecycle, from onboarding handoff through renewal
Proactively identify and develop upsell and expansion opportunities based on customer usage, maturity, and evolving needs
Partner closely with Customer Success, Solutions, and Sales to ensure customers realize value and are positioned for growth
Lead renewal and expansion conversations, including discovery, value articulation, and commercial negotiation
Help customers evolve their GTM approach by introducing new use cases, workflows, and capabilities as they mature
Maintain accurate account plans, forecasts, and notes within CRM and GTM tooling
Surface customer feedback and expansion signals to Product and GTM leadership
Requirements:
1–4+ years of experience in Account Management, Customer Success, Sales, or a similar GTM role in B2B SaaS
Excited by owning accounts end-to-end, not just supporting them
Bring a commercial mindset to post-sales work and are comfortable talking about value, growth, and pricing
Technically curious and comfortable discussing GTM tooling, data flows, and integrations at a conceptual level
Can juggle a larger book of accounts while staying organized and proactive
Bring grit and resilience—you don’t wait for opportunities to land in your lap
Enjoy learning, being coached, and growing into more complex deal ownership over time
Willing to travel occasionally for customer meetings, events, or team offsites when it drives stronger relationships
What we offer:
Competitive base compensation with meaningful equity ownership
Health insurance including medical, dental, and vision, HSA and FSA
We pay 100% of your employee premium and 50% of your premium for any dependents
Unlimited Paid Time Off
Paid Company Holidays
Work from home policy including a laptop and support for your home office needs
Monthly Remote Stipend
401(k) self contribution
Paid Family Leave
Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle