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Common Room Logo Common Room · Sales

Growth Account Manager

United States 140000.00 - 175000.00 USD / Year · Job Posted January 20, 2026
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Job Description

The Growth Account Manager role exists to own post-sales revenue outcomes for a portfolio of customers—ensuring strong renewals while proactively identifying and driving expansion opportunities. This role is ideal for someone early-to-mid in their GTM career who is energized by customer ownership, commercial responsibility, and helping teams adopt a more modern, signal-driven GTM approach. Success here requires grit, curiosity, and the ability to balance relationship management with revenue ownership.

Job Responsibility

  • Own a portfolio of Growth customers with responsibility for renewals and expansion
  • Manage the full post-sales commercial lifecycle, from onboarding handoff through renewal
  • Proactively identify and develop upsell and expansion opportunities based on customer usage, maturity, and evolving needs
  • Partner closely with Customer Success, Solutions, and Sales to ensure customers realize value and are positioned for growth
  • Lead renewal and expansion conversations, including discovery, value articulation, and commercial negotiation
  • Help customers evolve their GTM approach by introducing new use cases, workflows, and capabilities as they mature
  • Maintain accurate account plans, forecasts, and notes within CRM and GTM tooling
  • Surface customer feedback and expansion signals to Product and GTM leadership

Requirements

  • 1–4+ years of experience in Account Management, Customer Success, Sales, or a similar GTM role in B2B SaaS
  • Excited by owning accounts end-to-end, not just supporting them
  • Bring a commercial mindset to post-sales work and are comfortable talking about value, growth, and pricing
  • Technically curious and comfortable discussing GTM tooling, data flows, and integrations at a conceptual level
  • Can juggle a larger book of accounts while staying organized and proactive
  • Bring grit and resilience—you don’t wait for opportunities to land in your lap
  • Enjoy learning, being coached, and growing into more complex deal ownership over time
  • Willing to travel occasionally for customer meetings, events, or team offsites when it drives stronger relationships

What we offer

  • Competitive base compensation with meaningful equity ownership
  • Health insurance including medical, dental, and vision, HSA and FSA
  • We pay 100% of your employee premium and 50% of your premium for any dependents
  • Unlimited Paid Time Off
  • Paid Company Holidays
  • Work from home policy including a laptop and support for your home office needs
  • Monthly Remote Stipend
  • 401(k) self contribution
  • Paid Family Leave
  • Opportunity to join a diverse, passionate, and fun team at a pivotal time in the company’s lifecycle
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