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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Groups & Events Manager

Spain, Madrid Employment contract 40000.00 - 50000.00 EUR / Year · Job Posted May 28, 2026
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Job Description

We are seeking a Groups & Events Manager for our iconic Madrid Marriott Hotel Princesa Plaza. Located in the heart of Madrid, this landmark property is currently undergoing a complete transformation. Following a comprehensive renovation and a strategic repositioning process, we are looking for visionary leaders eager to leave their mark on this exciting new chapter. The G&E Manager will lead the operational transformation of the reactive sales department. This role does not focus on cold calling or direct business acquisition, but rather on guiding, supervising, and developing the team. The successful candidate will be the custodian of methodological excellence, system optimization, and strict compliance with Marriott’s corporate processes and audit standards.

Job Responsibility

  • Team Leadership: Guide, support, and evaluate the reactive sales team, ensuring full alignment with the hotel’s strategic goals
  • Operational Facilitation: Act as an operational enabler, supervising and streamlining the team's quoting guidelines and issue-resolution processes
  • Process Engineering: Design, audit, and implement efficient workflows within the sales department
  • Compliance & Governance: Meticulously oversee compliance with contractual guidelines, cancellation policies, deposits, and departmental document management
  • Brand Standards: Guarantee that all operations strictly adhere to Marriott’s global quality and brand standards
  • Data & Forecast Integrity: Oversee accurate data entry and system maintenance in Opera 5.6, ensuring the integrity of both the forecast and room/space inventory
  • System Optimization: Standardize templates, contracts, and profiles within the PMS to optimize team response times
  • Reporting & Analytics: Report directly to the Director of Sales on operational performance, response times (SLAs), and segment conversion rates
  • Departmental Synergy: Ensure fluid, seamless, and dynamic day-to-day management within the department

Requirements

  • Bachelor’s degree in Hospitality Management, Tourism, Business Administration (ADE), or a related field
  • 3–5 years of proven experience in supervisory or leadership roles within Groups, Events, and MICE segments in high-volume hotels, ideally within the Marriott International portfolio
  • Mandatory expertise in Opera PMS 5.6 and the Microsoft Office Suite
  • Bilingual proficiency in Spanish and professional working proficiency in English (C1/C2 level)
  • Deep understanding of Marriott’s corporate tools, platforms, and standards
  • Strong people management skills, collaborative mindset, and highly effective communication
  • Sharp attention to detail, strong project management and multitasking abilities, analytical mindset, and a transformational leadership style

What we offer

  • Marriott Bonvoy travel perks, including preferential rates and unique experiences worldwide
  • exclusive discounts across all Selenta Group properties (Accommodation, F&B, and more)
  • competitive flexible compensation package
  • permanent contract (contratación indefinida)
  • immediate onboarding
  • continuous training through Marriott’s and Selenta Group’s specialized learning platforms
  • genuine professional growth and career advancement opportunities
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