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Groups & Events Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

33500.00 GBP / Year
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Job Description:

We are looking for an ambitious, dedicated and service-oriented Cluster Events & Groups Manager to join the fantastic team at the Central London Marriott Cluster. The Events & Groups Manager is responsible for incoming enquiries (electronic & telephone); from conversion through to transition to the operations team for event execution and then back to sales.

Job Responsibility:

  • Responsible for incoming enquiries (electronic & telephone) from conversion through to transition to the operations team for event execution
  • Provides excellent customer service during every element of the event or group enquiry process
  • Taking the initial enquiry, negotiating rates, contracting and pre-event, during event and post event planning
  • Coordination of all customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations
  • Correct use of systems process to ensure booking integrity, consistency & accuracy
  • Sells to a pre-determined event and group strategy
  • Works within brand standards & systems processes
  • Generate incremental revenue and deliver excellent guest service
  • Effectively manages bedrooms blocks and meeting space inventory for assigned groups
  • Execution of Meetings Imagined.com, MSA

Requirements:

  • Passionate events & groups professional
  • Dynamic with good attention to detail
  • Strong selling, negotiation & organizational skills
  • Good communication skills
  • Expertise in menu planning, food presentation, meeting room set ups, audio-visual and banquet service standards
  • Ability to coordinate with hotel departments and customers
  • Ability to recognize opportunities to maximize revenue through upselling, conversion, and drive repeat business
  • Ability to conduct compelling show rounds
  • Ability to proactively resolicit previous customers and event bookers
What we offer:
  • A unique opportunity to be part of an award-winning international brand
  • National and internal promotion opportunities
  • World class training and development programmes
  • Work alongside award winning, experienced hospitality professionals
  • Discounted room nights, meals, and spa access
  • Access to fabulous and flexible benefits including health and life assurance
  • Access to major high street discounts

Additional Information:

Job Posted:
April 15, 2026

Employment Type:
Fulltime
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