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Groups & Events Manager

https://www.marriott.com Logo

Marriott Bonvoy

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for an ambitious, dedicated and service-oriented Events & Groups Manager to join the fantastic team at the London Marriott Hotel County Hall. If you are a passionate events & groups professional looking to develop within an amazing brand and the world’s biggest travel company get in touch with us today! See where your journey can take you.

Job Responsibility:

  • Responsible for incoming enquiries (electronic & telephone)
  • from conversion through to transition to the operations team for event execution and then back to sales
  • Deal with all external enquiries
  • Provide excellent customer service during every element of the event or group enquiry process
  • Take the initial enquiry, negotiating rates, contracting and pre –event, during event and post event planning
  • Coordinate with relevant hotel departments as well as the customer to ensure a seamless and consistent high level of service throughout the sales & event cycle
  • Recognize opportunities to maximize revenue through upselling, conversion, and drive repeat business
  • Take personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event
  • Ownership for the management and conversion of assigned enquiries
  • Coordination of all customer requirements, including communication and completing verbally and in writing with the customer the details of an event up to handover to operations on the day of event execution

Requirements:

  • Ambitious, dedicated and service-oriented
  • Passionate events & groups professional
  • Dynamic with good attention to detail
  • Strong selling, negotiation & organizational skills
  • Good communication skills
  • Expertise in menu planning, food presentation, meeting room set ups, audio-visual and banquet service standards
  • Ability to cooperate with Banqueting Operation and Kitchen team to develop new F&B concepts
  • Correct use of systems process to ensure booking integrity, consistency & accuracy
  • Ability to sell to a pre-determined event and group strategy
  • Ability to work within brand standards & systems processes
  • Ability to generate incremental revenue and deliver excellent guest service
  • Ability to effectively manage bedrooms blocks and meeting space inventory for assigned groups
  • Ability to conduct compelling show rounds to win the business
  • Ability to execute Meetings Imagined.com, MSA
  • Ability to proactively resolicit previous customers and event bookers for future opportunities
What we offer:
  • A unique opportunity to be part of an award-winning international brand
  • National and internal promotion opportunities
  • World class training and development programmes tailored to enhancing your skills
  • Work alongside some amazing talent
  • Discounted room nights, meals, and spa access
  • Access to fabulous and flexible benefits including health and life assurance
  • Access to major high street discounts

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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