Groups & Events Coordinator

• Input group rooming lists using reservation systems (e.g., MARSHA, Fidelio, OPERA)
• Keep organized files of all groups for easy and accurate reference for an event
• Revise room blocks in the reservation system to maintain the required number of available rooms after rooming lists are entered
• Set-up proper billing accounts according to Accounting policies
• Input and access data in reservation system by entering correct information into proper fields
• Indicate special room reservation types by inputting the correct code and rate into the reservation system
• Liaise with F&B, Kitchen, Sales and other relevant departments to make sure that the client achieve seamless service during their business stay at the hotel
• Work with the sales team on any tradeshow or events
• Design, confirm, and effectively communicate room layouts and set-up requirements for special events
• Enter and retrieve information contained in computer databases
• Coordinate all catering and conference events staged in the hotel
• Liase with the Food and Beverage Operations team ensuring that the correct methods of service are to be maintained as per standard operating procedure
• Arrange and conduct Hotel familirisations and/or site inspections as and when required

• Ability to communicate clearly, appropriately and professionally with guests and stakeholders
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings
• Exceptional computer skills- Microsoft Office Words, PowerPoint, Excel, Outlook
• Experience with using reservation system e.g. MARSHA, Fidelio, OPERA is preferred
• Hospitality background is essential
• Sales experience would be a bonus
• Individual who can comply with quality assurance expectations and standards

Sales experience

• Competitive salary and benefits
• Discounted staff parking
• Discounted food & beverages for all Marriott properties throughout the world
• Discounted accommodation for all Marriott properties throughout the world
• Discounts on food and beverage in all outlets of the Hotel
• Unlimited career and development opportunities