Groups & Event Sales Executive, Marriott Bonvoy

Groups & Event Sales Executive

Marriott Bonvoy

Location:
Hungary, Budapest

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Groups & Event Sales Executive at W Budapest is responsible for handling guest calls, requests, and problems, using sales techniques to maximize revenue, promoting brand awareness, processing reservations and Marriott Rewards points, and performing general office duties to support Sales & Marketing. The role also involves assisting in training and motivating employees, following company policies, and maintaining professional relationships with guests and team members.

Job Responsibility:

Contact appropriate individual or department to resolve guest calls, requests, or problems
Use sales techniques that maximize revenue while maintaining existing guest loyalty
Determine and give complimentaries to guests as gifts for their patronage
Promote awareness of brand image internally and externally
Process requests for redeeming Marriott Rewards points
Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Enter Marriott Rewards information into appropriate software when taking guest reservations
Answer, record, and process all guest calls, requests, questions, or concerns
Perform general office duties to support Sales & Marketing
Assist management in training and motivating employees
Follow all company policies and procedures
Welcome and acknowledge all guests according to company standards
Speak with others using clear and professional language
Develop and maintain positive working relationships with others
Monitor the performance of others to ensure adherence to quality expectations and standards
Read and visually verify information in a variety of formats
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
Perform other reasonable job duties as requested by Supervisors

Requirements:

High school diploma or G.E.D. equivalent
At least 2 years of related work experience

Additional Information:

Job Posted:
June 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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