Groups Coordinator, Marriott Bonvoy

Groups Coordinator

Marriott Bonvoy

Location:
United States, Dallas

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

20.00 USD / Hour

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Job Description:

Groups Coordinator position at Renaissance Dallas Hotel processing reservations, managing group rooming lists, and ensuring accurate billing while providing excellent guest service.

Job Responsibility:

Process all reservation requests, changes, and cancellations received by phone, fax, or mail
Identify guest reservation needs and verify availability
Explain guarantee, special rate, and cancellation policies
Accommodate and document special requests
Answer questions about property facilities/services
Follow sales techniques to maximize revenue
Communicate VIP reservation information
Input and access data in reservation system
Oversee accuracy of room blocks and reservations
Input group rooming lists using reservation systems
Set-up proper billing accounts according to Accounting policies

Requirements:

High school diploma or G.E.D. equivalent
At least 1 year of related work experience
No supervisory experience required
No license or certification required

What we offer:

Equal opportunity employer
Valued and celebrated unique backgrounds
Non-discrimination policy
Global team environment
Career development opportunities

Additional Information:

Job Posted:
October 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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