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Groups Conference & Events Assistant Manager

apexhotels.co.uk Logo

Apex Hotels Ltd

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Location:
United Kingdom , London

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

To drive and manage conference, events and group sales and confirmed bookings, ensuring exceptional service delivery from enquiry to execution. Key support to the GCE Manager, this role plays a key part in maximising revenue, efficient coordination, and outstanding client relationship management while delivering exceptional client experiences across all conference and event spaces.

Job Responsibility:

  • Supporting the GCE Manager in overseeing daily team operations and strategic planning
  • Provide guidance, training, and mentoring to junior team members
  • Delegate tasks and monitor performance to ensure service standards are met
  • Assist in onboarding new team members and contribute to development plans
  • Convert group and event enquiries into confirmed bookings
  • Maximise bedroom, meeting room, and event space revenue
  • Build strong relationships with corporate, leisure, and agency clients
  • Conduct site visits and client meetings to showcase the hotel’s offerings
  • Liaise with internal departments (F&B, Front Office, Housekeeping) to ensure seamless event delivery
  • Prepare detailed function sheets and ensure all client requirements are met
  • Attend and support events as required to ensure client satisfaction
  • Maintain accurate records in the hotel’s booking system
  • Prepare reports on sales performance, booking trends, and client feedback
  • Generate reports on sales performance, booking trends, and client feedback
  • Monitor team productivity and suggest improvements to processes

Requirements:

  • Proven experience in events or group sales, ideally within a hotel or hospitality environment
  • Strong leadership and supervisory skills
  • Strong commercial awareness and target-driven mindset
  • Excellent communication and negotiation skills
  • Ability to multitask and manage multiple events simultaneously
  • Proficiency in booking systems (e.g. Infor, Opera, Delphi) and Microsoft Office
What we offer:
  • 30 days holiday
  • Training and development from day one
  • Employee events and celebrations
  • Inhouse company interactive employee communication APP
  • Entry to our state-of-the-art gym and pools
  • Access to an external Employee Assistance Programme
  • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
  • £200 referral bonus when your friends or family join the team
  • Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family
  • Involvement in our employee recognition schemes
  • Long service recognition
  • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
  • 50% discount in our restaurants
  • Cycle to Work Scheme
  • Discounted room rates for employees, friends, and family
  • Spa treatments and product discounts
  • Life Assurance cover

Additional Information:

Job Posted:
January 31, 2026

Expiration:
March 12, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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