Groups, Conference and Events Manager Job at Apex Hotels Ltd (Edinburgh)

Job Responsibility

To lead and inspire a regional team of event planners, a pivotal role responsible for driving event sales performance, ensuring operational excellence, and delivering exceptional client experiences across all conference and event spaces
Responsible for delivery of both personal and team KPI's
Lead, coach, and develop a team of on-site conference and events planners across multiple hotel locations
Foster a high-performance culture focused on collaboration, accountability, and continuous improvement
Ensuring the team deliver performance metrics, conversion rates, and pipeline activity to identify growth opportunities
Drive conference and event revenue across the region and wider group, working closely with Head of Groups, Conference & Events, other regional GCE Managers, proactive sales teams and revenue managers
Analyse and pre-emption of GC&E revenue risk and gaps, working with regional Head of GC&E to develop and implement strategies to address revenue gaps
Input to and support the development and execution of regional sales strategies and promotional campaigns
Act as a senior point of contact for key clients and high-value events, ensuring exceptional service delivery
Oversee the end-to-end planning and execution of complex and/or multi-site events
Ensure consistent service standards and client satisfaction across all properties
Ensure team follow event planning processes and documentation across primary region
Ensure compliance with brand standards, health & safety, and legal requirements
Collaborate with key stake holders including hotel operational teams to ensure seamless event delivery
Lead on regular performance reports and insights to senior leadership

Requirements

Proven experience in a senior conference and events role within the hospitality industry, ideally across multiple sites and/or large teams
Strong leadership and team development skills
Commercially astute with a track record of achieving revenue targets
Excellent communication, negotiation, and client relationship skills
Highly organised with strong attention to detail and the ability to manage multiple priorities
Proficient in event management systems (e.g., Infor, Delphi, Opera, or similar)

What we offer

30 days holiday
Training and development from day one
Employee events and celebrations
Inhouse company interactive employee communication APP
Entry to our state-of-the-art gym and pools
Access to an external Employee Assistance Programme
Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date
£200 referral bonus when your friends or family join the team
Access to our discounts and wellbeing platform 'Treat Yourself Here', unlocking savings and experiences for you and your family
Involvement in our employee recognition schemes
Long service recognition
Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
50% discount in our restaurants
Cycle to Work Scheme
Discounted room rates for employees, friends, and family
Spa treatments and product discounts
Life Assurance cover

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Groups, Conference and Events Manager

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