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Four Seasons Logo Four Seasons · Hospitality and Tourism

Groups and Events Planning Executive

United Kingdom, London · Job Posted June 17, 2026
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Job Description

As Group and Events Planning Executive, you will act as the primary point of contact for clients from confirmation through to execution, managing every detail to ensure a seamless and memorable experience. You will coordinate group bookings and events across bedrooms, function spaces, and catering, working closely with Sales and operational teams to ensure alignment, maximise revenue, and deliver exceptional service. This role requires a balance of precision, creativity, and commercial awareness, with the confidence to manage multiple priorities in a fast-paced environment.

Job Responsibility

  • Act as the main liaison for clients, managing all aspects of group and event planning from confirmation through to delivery
  • Coordinate accommodation, meeting space, catering, and additional services with accuracy and attention to detail
  • Build strong client relationships and ensure a high level of service throughout the planning journey
  • Proactively identify opportunities to upsell and enhance the guest experience
  • Prepare detailed function sheets, timelines, and internal communications
  • Collaborate with Sales, Catering, and operational departments to ensure seamless execution
  • Maintain accurate records including contracts, deposits, rooming lists, and billing details
  • Conduct site inspections and present tailored proposals and ideas to clients
  • Support forecasting and financial planning through accurate tracking and reporting
  • Participate in pre-event meetings and operational briefings
  • Respond promptly and professionally to all enquiries across multiple channels

Requirements

  • Previous experience in groups, events planning, or hotel operations
  • Strong organisational skills with the ability to manage multiple projects simultaneously
  • Excellent communication and relationship-building skills
  • Good commercial awareness with a focus on revenue generation and guest experience
  • Attention to detail and a structured approach to planning
  • Confidence working cross-functionally with multiple departments
  • A proactive and solution-focused mindset
  • Passion for delivering high quality, personalised experiences
  • Right to Work in the UK

What we offer

  • £46,000 package inclusive of base salary and service charge
  • Structured 40 hour working week
  • Excellent training and clearly defined career development pathways
  • Strong internal progression opportunities across London and the global Four Seasons portfolio
  • Holiday entitlement increasing with service up to 33 days
  • Company Sick Pay, increasing with service
  • Life insurance while on duty
  • Up to 20 complimentary nights at Four Seasons Hotels and Resorts worldwide, increasing with service, as well as heavily discounted rates at all properties
  • 50% discount across UK Four Seasons food and beverage outlets from day one for up to four guests
  • Complimentary meals while on duty in Zest, with refreshments available throughout the day
  • Access to Wellhub for fitness, mindfulness, therapy, nutrition, and sleep support
  • Bupa Dental Cover or Bupa Cash Plan
  • Enhanced maternity and paternity pay
  • Complimentary professional dry cleaning from day one
  • Season Ticket Loan and Cycle to Work scheme
  • Access to Stream for greater pay flexibility and discounts
  • Employee recognition programmes including monthly awards and events
  • Annual themed team events plus regular social, charitable, and sporting activities
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