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Marriott Bonvoy Logo Marriott Bonvoy · Hospitality and Tourism

Groups and Events Executive

United Kingdom, London · Job Posted April 16, 2026
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Job Description

As our Group & Events Executive at St. Pancras London, it is your responsibility to maximise all opportunities to sell conferences, functions, events and groups within both the corporate and social segments. Actively working to convert incoming leads and working with Sales & Marketing organisation to develop demand-generating initiatives. To act as one point of contact between the client and the hotel at all stages of the booking process from initial enquiry, contracting through to event co-ordination and billing. To communicate in an effective and timely manner all the clients specific requirements to all relevant departments. To lead and manage large-scale events. To ensure that company policies and legislation are adhered to specifically in the management of events.

Job Responsibility

  • Coordinates and communicates event & groups details both verbally and in writing to the customer and hotel operations
  • Manages group room blocks and meeting space of assigned groups and/or events
  • Works collaboratively with off-property sales channels to ensure sales efforts are coordinated
  • Proactively identifies operational challenges associated with his/her group & events and works with the hotel staff and customer to solve these challenges
  • Ensures that the correct contracts and administration are completed and filed
  • Uses Opera catering & PMS system to manage sales & account relationships
  • Ensures forecasted revenue is always up to date
  • Ensures that all diary entries are up to date
  • Maintains an efficient and organised filing policy on all enquiries, options and confirmed bookings
  • Follows all hotel and company policies and procedures
  • Understands the overall market
  • Builds the unit’s top line revenue by focusing on the post-contractual sale of products and services
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts

Requirements

  • Exceptional interpersonal and communication skills with the ability to interact effectively at all levels
  • Previous experience in Event Management
  • Experience in hospitality

What we offer

  • 28 days holiday (including Bank Holidays)
  • Annual Performance Review pay adjustments
  • Complimentary gym and spa access
  • Free meals while at work
  • Dry-cleaning service availability for uniforms
  • Complimentary enrolment in BenefitHub
  • 20% discount at any of the St. Pancras outlets
  • Marriott Discount Card
  • Travel ticket season loan
  • Life Assurance Scheme
  • Cycle to work scheme
  • Employee Assistance Programme access
  • Mental Health First Aiders within the team
  • Comprehensive Training and Development programme participation
  • Awards and recognition celebrations
  • Outstanding Wellness program
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