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This position assists with the reactive sales process maximizing hotel revenue and profitability aiming at achieving EBC revenue goals, team booking pace goals, guest satisfaction and the financial performance. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to reactive sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
Job Responsibility:
Assists with the reactive sales process maximizing hotel revenue and profitability aiming at achieving EBC revenue goals, team booking pace goals, guest satisfaction and the financial performance
Ensures business is turned over properly and in a timely fashion for proper service delivery
Assists in leading all day-to-day activities related to reactive sales with a focus on building long-term, value-based customer relationships
Achieves personal sales goals
Maintains a productive relationship with the Proactive Sales Team, Event Planning and Operations
Responsible for effective business processes with all sales related channels
Manages all group & event enquiries, negotiating /contracting functions including upsell, as well as operating the groups until handover to Event Planning
Requirements:
High school diploma or G.E.D. equivalent
2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major
Experiences in groups booking and events are required