Groups and Event Manager

Executes all allocated Group Events with a seamless turnover from the event management team to the operation, ensuring all group events are executed with consistent, high level service throughout the event transaction. Through coordination with Sales, the appropriate hotel support departments, and customer, takes total responsibility for the successful management of assigned in-house groups. Prepares all documentation to the satisfaction of the customer and coordinates all group event details with the appropriate hotel departments. Recognizes opportunities to up-sell to the customer to ensure maximization of revenue opportunities at all times whilst also ensuring all health and safety aspects of the group are monitored.