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This is a hands-on, delivery-focused role where you will play a key part in delivering consistent, on-brand social media activity across Cliste Hospitality's diverse portfolio, including our iNUA Hotel Collection B2C brands and our B2B corporate channels. Reporting to the Creative & Brand Manager, you will be responsible for the day-to-day scheduling, publishing, and monitoring of organic social media content across multiple brands. You will ensure that every post, from luxury hotels to vibrant restaurants, reflects the unique voice, visual identity, and creative standard of each individual brand.
Job Responsibility:
Execute platform-specific social strategies, schedule and publish organic content for all group and property accounts using the group's social media tool stack, and manage the 3-month rolling content calendars
Own and manage all social media for The iNUA Collection's group channels and Cliste Hospitality's B2B corporate channels (e.g., LinkedIn)
Create promotional content like Reels, videos, and social media graphics using our existing Digital Asset Management (DAM) system and assist with on-site content shoots when required
Respond to DMs, comments, and tagged content in a timely and thoughtful way, using each brand’s specific tone of voice
Support hotel operation teams with social media posting access, conduct corrective training sessions to address errors or tone mismatches, and monitor all live brand accounts for compliance with approved templates
Analyse performance data and audience insights to optimise content strategies, build audience segmentation, apply UTM tactics, and prepare monthly highlight reports
Requirements:
A 3rd level qualification in Digital Marketing, Social Media, or an associated field
Preferable experience in a Social Media role within a digital agency, hospitality, or a consumer-facing brand
Full knowledge of brand account management on Facebook, Instagram, YouTube, Pinterest, Tik Tok, and LinkedIn
Proven experience in Social Content Creation, Publishing, and Community Management
Excellent copywriting skills with a creative flair and immense attention to detail
Strong knowledge of social and digital marketing reporting, with an analytical mindset and proven ability to improve strategies through data
A highly creative eye, with Photography and Videography skills being an advantage
Nice to have:
Photography and Videography skills
What we offer:
Competitive salary that is commensurate with experience
Health insurance
Pension contributions
Employee discounts on accommodation and dining services across all our properties in The iNUA Collection
A clear path for growth and development within an ambitious and expanding company