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Four Seasons Resort Cabo Del Sol is looking for a Group Sales Manager who shares our passion for excellence and is enthusiastic about creating the ultimate service experience. The Group Sales Manager is a part of a dynamic team that provides unparalleled experiences to our guests. The Group Sales Manager will be responsible for group sales for a geographical region through active and effective promotion, solicitation, and prospecting. The successful applicant will be a focused and skilled negotiator with a proven record of accomplishment in uncovering new business while nurturing relationships with top accounts to meet individual and team goals. This position requires a high degree of independent judgement and discretionary decision-making.
Job Responsibility:
Develop Accounts (new and existing)
Promote property awareness to the corporate, international and association markets
Maintain communication/relationship with Worldwide Sales Office network for specific assigned region, as well as other Four Seasons hotels toward achieving pre-determined revenue goal
Create and execute direct sales plan specific to market assignment
Promote local awareness through maintaining relationships with the Visit Los Cabos and tourism authorities
Conduct tours of property to meeting planners and other potential customers while informing of all hotel services available
entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate
Travel for and participate in group sales focused client programs including, but not limited too regional sales development trips, group showcases and IMEX
Excellent knowledge of account management system to achieve FS minimum standards, while utilizing as an account/organizational tool
have a working knowledge of local and regional competition
Work closely with conference services and catering through execution of definite program
Conduct all sales related interactions with the highest level of professionalism while maintaining specified Four Seasons standards
Negotiate, draft, generate and confirm/sign group contracts that ensure hotel budget and revenue targets are achieved
Adjust group pricing and recommend group concessions as needed to secure group business, based on the resort’s financial objectives and operational needs
Set food and beverage minimums to achieve and exceed banquet revenue goals
Support team members as needed/possible with site inspections, out of office coverage, etc. to support our team objectives
Requirements:
College degree or similar experience required
Previous Hotel/Sales experience (at least 2-3 yrs) directly related to high-end/upscale luxury hotel sales
Warm, outgoing, and innovative personality with a team-oriented mindset
Requires strong communication/presentation skills, both verbal and written with an ability to engage in virtual web settings as well as in person
Knowledge of hotel operations preferred
Strong detail orientation including a keen understanding of anticipatory service when working with high expectation guests
Flexibility to adjust schedule as needed based on business demand and multi-day travel
Proficiency in Microsoft Office suite and the ability to learn other Four Seasons proprietary computer applications (Previous Delphi and Opera experience preferred, knowledge of Salesforce)
Reading, writing, and oral proficiency in the English language required (Spanish or other language skills preferred also)
Excellent written/verbal communication and presentation skills, acute attention to detail, proven negotiation skills, strong organizational and time management skills and proven record with positive relationships amongst worldwide sales teams and clients alike
Nice to have:
Spanish or other language skills preferred
Previous Delphi and Opera experience preferred, knowledge of Salesforce
What we offer:
Be part of a caring team with a family spirit
Have opportunities to build a successful career with global potential
Work in a diverse and challenging environment and engage with the leadership team
Be recognized for your accomplishments
Opportunity to work for an international company and travel all over the world while staying at incredible properties for free