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Group Sales Manager

United States of America, New York 98000.00 - 108000.00 USD / Year · Job Posted February 01, 2026
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Job Description

Four Seasons Hotel New York Downtown is looking for a Group Sales Manager who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As a Group Sales Manager you will be accountable for shaping the guest and employee experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel.

Job Responsibility

  • Develop accounts (new and existing) by mapping specific business and buying tendencies
  • Perform daily telephone solicitations to new and existing accounts/customers in defined geographic region
  • Promote awareness to corporate, incentive and association markets via travel to respective regions in the country providing presentations and personal sales calls
  • Maintain communication/relationship with WSO network for specific assigned region, as well as other FS hotels toward achieving pre-determined revenue goal
  • Create and execute direct sales plan specific to market assignment
  • Promote local awareness through maintaining relationships with CVB’s and tourism authorities
  • Conduct tours of property to meeting planners and other potential customers while informing of all hotel/resort services available
  • entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate
  • Work closely with conference services and catering through execution of definite program
  • keep Director of Conference Services and Planning Committee promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate
  • Coordinate all sales related activity through the direction of director of sales
  • negotiate contract specifics to achieve maximum profitability while satisfying customer needs
  • Excellent knowledge of Delphi account management system to achieve FS minimum Delphi standards, while utilizing delphi as an account/organizational tool
  • have a working knowledge of local and regional competition
  • Conduct all sales related interactions with the highest level of professionalism while maintaining specified Four Seasons standards
  • Comply with Four Seasons Category One and Two Work Rules and Standards of Conduct as set forth in EmPact

Requirements

  • College education required or equivalent experience
  • One to Three years experience in a hotel and or sales capacity with Four Seasons or another related organization
  • Strong communications (telephone and in person)
  • Strong writing and oral presentation skills
  • Requires knowledge of and ability to operate computer equipment
  • Basic knowledge of hotel operations
  • Work authorization for the location is required

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