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Four Seasons Hotel Nashville is seeking a driven and relationship‑focused Group Sales Manager to generate group business and support revenue growth for the hotel. This role plays a key part in building and maintaining client relationships, securing group bookings, and ensuring a seamless guest experience from initial inquiry to final execution—all while upholding Four Seasons’ renowned standards of service and luxury.
Job Responsibility:
Identify, solicit, and manage prospective group sales leads—including corporate, association, and social groups—while cultivating strong relationships through ongoing communication, site visits, and client entertainment
Develop customized proposals and negotiate group contracts to meet client needs while ensuring alignment with hotel standards and revenue goals
Manage the full lifecycle of group bookings from inquiry to execution, including room blocks, timelines, and special requests, and ensure all details are communicated clearly to relevant hotel departments
Collaborate with the Director of Sales and Revenue Management teams to develop, refine, and execute strategies that maximize group revenue and market share
Maintain accurate client records, booking details, and contracts within the hotel’s sales system
prepare and present sales reports, forecasts, and market analyses for leadership review
Assist with physical event setups, departmental projects, special initiatives, and broader Sales & Marketing support as needed
Requirements:
Bachelor’s degree in Hospitality, Business, Marketing, or related field
equivalent hotel sales experience accepted
2–4 years of experience in group sales within a luxury hotel environment
Strong negotiation skills and proven ability to generate leads and close group business
Excellent communication, interpersonal, and presentation abilities
Proficiency in Delphi and Microsoft Office Suite
Strong command of written and spoken English
What we offer:
Competitive salary, wages, and a comprehensive benefits package
Excellent training and development opportunities
Employee discount for stays at any Four Seasons worldwide