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Four Seasons Logo Four Seasons · Hospitality and Tourism

Group Sales Coordinator

Mexico, La Ribera, Baja California Sur · Job Posted May 04, 2026
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Job Description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Laid-back luxury meets bucket-list adventure on this undiscovered east cape of Los Cabo. A place for those with a taste for the undiscovered and the extraordinary, our East Cape location on Mexico’s Baja California Peninsula is the epicentre for adventure. Swim in the most expansive beach in Los Cabos or set sail from our private marina on the Sea of Cortez, coined “the aquarium of the world” by famed oceanographer Jacques Cousteau. About Four Seasons Resort and Residences Los Cabos at Costa Palmas: Four Seasons Resort and Residences Los Cabos, at Costa Palmas, located in LA RIBERA, will be part of the exclusive Costa Palmas resort community, which will also include a private marina and a members-only beach and yacht club, all situated along a two-mile stretch of pristine white sand and the warm, swimmable waters of the Sea of Cortez. Los Cabos has long been a favorite destination for luxury travelers and is a natural fit for Four Seasons as we expand our presence in Mexico. We look forward to welcoming our guests from around the world to experience Four Seasons' legendary quality and service while discovering the richness and beauty of Baja's eastern cape with a variety of activities including swimming, snorkeling, sportfishing, golf and desert adventures. About the role of the Group Sales Coordinator: Provide administrative and reporting information support to the Director and Managers of Sales while being familiar with all aspects of the sales planning processes and systems.

Job Responsibility

  • Serve as the primary administrative and communication support for the Sales & Marketing team, handling incoming calls, correspondence, and departmental coordination in alignment with Four Seasons standards
  • Maintain accurate and up-to-date sales systems and records, including group bookings, account traces, WSO inquiries, dashboards, and Golden Sales & Catering data
  • Prepare, manage, and distribute key sales reports and analytics (weekly, monthly, quarterly, and annual) to support decision-making for Sales and Marketing leadership
  • Support the Director of Sales and Group Sales Managers with contracts, RFP responses, site visits, and Revenue Maximization meetings, ensuring timely and accurate information
  • Ensure smooth departmental operations by managing payroll timesheets, office supplies, compliance with Four Seasons policies, and providing operational support during absences or peak periods.

Requirements

  • Fluency in Spanish and English
  • A minimum of two (2) years working in Hospitality, Sales, Banqueting, Conference Services, Reservations, or Front Desk operations
  • College education preferred as well as previous experience in Hospitality or Marketing
  • One + years’ experience working within a luxury hotel or similar environment is considered an asset
  • Excellent interpersonal skills and communication skills
  • Cross-cultural sensitivity and customer service orientation
  • Guest centricity and understanding of the importance of guest preferences.

Nice to have

  • College education preferred
  • previous experience in Hospitality or Marketing
  • One + years’ experience working within a luxury hotel or similar environment

What we offer

  • Highly competitive salaries as well as an annual incentive plan for managerial roles at Department Head level
  • Shuttle service from San Lucas and San Jose del Cabo to the resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • In-house training workshops for line and management employees
  • Employee Service Awards as well as Employee of the Month & Employee of the Year Awards
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