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Group Sales Administrator

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Travelodge Hotels Limited

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Location:
United Kingdom , Thame

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Category:
Sales

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Contract Type:
Not provided

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Salary:

26050.00 GBP / Year
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Job Description:

The Group Sales Administrator role is focused on providing administrative support to the Group Sales team in a fast-paced, target-driven environment. The main objective is to ensure that all group bookings are managed and processed efficiently and accurately, meeting customer needs and the team’s productivity targets.

Job Responsibility:

  • Providing administrative support to the Group Sales team
  • Updating bookings in the OPERA booking management system and CRM
  • Liaising with customers to receive and enter rooming lists
  • Ensuring all bookings are up-to-date ahead of guests' stay
  • Conducting quality checks to maintain agreed accuracy and productivity standards

Requirements:

  • Strong attention to detail
  • Excellent organisational skills
  • Ability to work under pressure
  • Comfortable calling customers to resolve queries, secure payments, and manage bookings
  • Strong written and verbal communication skills
  • Motivation to build great relationships with customers and colleagues
  • Self-motivated
  • Enjoy working in a target-driven environment
What we offer:
  • Hybrid working - 3 days in the office, 2 days working from home
  • 50% personal discount for hotel bookings and great friends and family discounts
  • Contributory pension scheme
  • 25 days holiday + bank holidays, increasing with length of service
  • Annual bonus (discretionary)
  • A focus on learning and career development

Additional Information:

Job Posted:
March 19, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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