Group Reservations Specialist Job at Marriott Bonvoy (South Beach)

Reservations Specialist

Villatel, a hospitality company, is seeking an experienced Reservations Speciali...

Location

United States , Orlando

Salary:

18.00 - 20.00 USD / Hour

Villatel

Expiration Date

Until further notice

Requirements

Sales Experience: Previous experience in a sales-driven role, preferably within the hospitality industry, with a proven track record of meeting or exceeding sales targets and revenue goals
Customer Focus: A passion for providing exceptional customer service and creating memorable experiences for guests, with strong interpersonal skills and a positive, guest-centric attitude
Sales Acumen: Strong sales and persuasion skills, with the ability to effectively communicate value propositions, overcome objectives, and close sales to drive revenue growth
Organizational Skills: Excellent organizational and time management skills, with the ability to prioritize tasks, manage multiple reservations simultaneously, and meet deadlines in a fast-paced environment
Attention to Detail: Meticulous attention to detail to ensure accuracy in reservation processing, payment handling, and guest information management
Computer proficiency: Proficiency in using reservation management systems and Microsoft systems to include
Office, Excel, Teams, and SharePoint

Job Responsibility

Reservation Handling: Process reservation requests received through multiple channels, including phone calls, emails, online platforms, travel agencies, 3rd party platforms and wholesale groups with accuracy and attention to detail
Sales Focus: Utilize persuasive sales techniques to upsell room upgrades, additional amenities, and special packages to maximize revenue and enhance the guest experience
Customer Service: Provide excellent customer service to guests by addressing inquiries, resolving issues, and handling special requests with professionalism, courtesy, and efficiency
Product Knowledge: Maintain a thorough understanding of the features, amenities, and offerings of all resort properties to effectively promote and sell accommodations to potential guests
Reservation System Operation: Utilize reservation management systems and software to input and manage reservations, process payments, generate confirmation documents, and update guest information accurately
Communication: Coordinate effectively with other departments, including guest services and dispatch to ensure seamless guest experiences and accurate fulfillment of guest requests

Fulltime

Membership Senior Associate

Indagare is seeking a Membership Senior Associate to join our team. The Membersh...

Location

Salary:

Not provided

Indagare

Expiration Date

Until further notice

Requirements

3+ years of experience, preferably in a membership or sales role
Experience with sophisticated, affluent, and upscale clientele preferred
Ability to determine sale type (light touch v. hard sale) in real time, based on interactions and communications with potential clients
Excellent verbal and written communications skills required
Ability to work in a fast-paced, dynamic, entrepreneurial, high performance environment and deliver results
Detail-oriented with excellent analytical, communication, collaboration, presentation, project management and organizational skills
Experience with Salesforce and HubSpot a plus
Demonstrated ability to work successfully independently and as part of a team
Ability to maintain a positive, focused, organized, diligent and resilient mentality
Must have a passion for travel

Job Responsibility

PROSPECTING AND OUTREACH: Respond to qualified inbound requests for information about Indagare’s products
qualifying and converting leads to members and group trip participants
MEMBER EXPERIENCE: Deliver a superlative customer experience to potential new Indagare Self Planner members as well as our existing member base
SALES: Achieve assigned monthly and yearly revenue goals
ENGAGEMENT: Work with Associate Director of Engagement and the Hotel Reservations Specialists to facilitate member upgrades and winbacks
COMPLIANCE: Maintain member profile compliance in Salesforce to ensure seamless internal communication and client experience
STRATEGY: Generate ideas and strategies to add value to membership, drive referrals and thoughtfully grow our member base
CONSUMER INSIGHTS: Track trends and surface the voice of the customer to ensure that Indagare’s products and communication strategies align with consumer demand, working cross-functionally with group trips, bookings, and business development departments
MARKETING: Partner with Marketing teammates to identify and implement ways to improve our acquisition and onboarding processes
ONBOARDING: Collaborate with Associate Membership Acquisition Manager to develop sales scripts, standard operating procedures, and supplementary materials

What we offer

medical, dental, and vision coverage
Flexible Spending Accounts
life insurance and disability coverage
commuter benefits
a retirement-savings plan
paid time off (vacation, personal, holidays, and sick days)

New

Assistant Director of Convention Services

The Assistant Director of Convention Services plays a key role in supporting the...

Location

Spain , Barcelona

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Possesses strong analytical skills
Proven experience in hotel operations
Experience with sales and revenue management is desirable
Great communication skills, both verbally and written
Fluency in Spanish and in English, both verbally and written
Knowledge of hotel and competitive environment
Good organizational skills: has the ability to prioritize tasks and to manage the workload by her/his own initiative
Must possess computer skills, including, but not limited to, Microsoft Word, Excel
Good knowledge of Opera Sales & Catering & PMS systems

Job Responsibility

Assists with forecasting, budgeting, and performance analysis related to group and event operations
Oversees the coordination of all logistical aspects of assigned groups, ensuring accurate and timely communication between clients and internal departments
Works proactively to anticipate client needs, resolves issues, and maximizes customer satisfaction throughout the planning and on-site phases
Maintains strong relationships with key MICE, Corporate, Entertainment, and Leisure group accounts, collaborating closely with Sales, Catering, and Operational teams
Supports the Director of Catering & Convention Services in coaching, guiding, and developing the Convention Services team to ensure high service standards and operational excellence
Ensures that all events are executed in alignment with brand standards, operational procedures, and the hotel’s financial goals
Ensures that all departmental procedures are followed consistently and provides weekly reminders and follow-up to the Convention Services team
Supports the Director of Catering & Convention Services in departmental initiatives, reporting, and strategic planning
Works closely with the Director of Catering & Convention Services on departmental forecasting and budgeting
Reviews BEOs and Group Fact Sheets to guarantee accuracy and completeness, anticipating operational needs to ensure a smooth internal workflow from initial planning through event execution

Fulltime

Global Reservations Specialist – Design Hotels

The main objective is to provide a professional and unique sales environment for...

Location

Germany , Berlin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Hospitality background is essential
sales experience would be a bonus
Team player with excellent English written and verbal communication skills
Strong analytical and administrative skills
Creativity and attention for detail
Excellent time management skills and ability to multi-task and prioritization skills
Proficiency in MS Office

Job Responsibility

Handle phone, e-mail, and written requests by end consumers, travel agents, and member hotels
Consult group clients in sourcing hotels for events and conferences
Convey the highest standards of product knowledge and delivery of first-class service to individual, high-end, and VIP clients as well as travel & event agencies at all points of contact
Maximize revenue for the voice channel whilst maintaining brand and professional integrity
Use the Central Reservation System in accordance with the SOPs to ensure the highest levels of customer service and for maintenance of the system
Manage client travel logistics, handling hotels, and provide full dedicated support to the clients
Ensure high level of attention to detail with all given work
Prioritize workload, working within given deadlines ensuring client budgets and specific requirements are met
Manage allocated projects
Process administrative tasks including accounting queries, promptly and accurately

What we offer

A great experience in the niche market of luxury boutique hotels
Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels™ located in the creative Media Spree area in Berlin
Regular working schedule from Monday to Friday
Great benefits at member hotels and brand partners from employee discounts to special offers, including Marriott Explore rates
Career development opportunities in an international company

Fulltime

Global Reservations Specialist

The main objective is to provide a professional and unique sales environment for...

Location

Germany , Berlin

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

Hospitality background is essential
sales experience would be a bonus
excellent English written and verbal communication skills
strong analytical and administrative skills
creativity and attention for detail
excellent time management skills and ability to multi-task and prioritization skills
proficiency in MS Office

Job Responsibility

Handle phone, e-mail, and written requests by end consumers, travel agents, and member hotels
consult group clients in sourcing hotels for events and conferences
convey the highest standards of product knowledge and delivery of first-class service to individual, high-end, and VIP clients as well as travel & event agencies at all points of contact
maximize revenue for the voice channel whilst maintaining brand and professional integrity
use the Central Reservation System in accordance with the SOPs to ensure the highest levels of customer service and for maintenance of the system
manage client travel logistics, handling hotels, and provide full dedicated support to the clients
ensure high level of attention to detail with all given work
prioritize workload, working within given deadlines ensuring client budgets and specific requirements are met
manage allocated projects
process administrative tasks including accounting queries, promptly and accurately

What we offer

A great experience in the niche market of luxury boutique hotels
working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels™ located in the creative Media Spree area in Berlin
regular working schedule from Monday to Friday
great benefits at member hotels and brand partners from employee discounts to special offers, including Marriott Explore rates
career development opportunities in an international company

Fulltime

Reservations Agent

The Reservations Agent is responsible for managing guest bookings and inquiries ...

Location

Spain , Illes Balears

Salary:

Not provided

Four Seasons

Expiration Date

Until further notice

Requirements

High school education or equivalent experience
Minimum 1-2 years' experience in a high-volume call setting or similar hotel experience
Strong attention to detail and organizational skills
Excellent customer service skills
Strong and effective communication skills
Ability to read, write, and speak English
Work Experience: 2 Years
Degree: Professional /Technician
Languages: Spanish / English
Language Ability: High

Job Responsibility

Manage guest bookings and inquiries efficiently while delivering outstanding customer service
Capture sales from in-coming reservations calls (Room, Spa and Dining) and coordinate details of each call and complete internal reservation process
Call to confirm and/or guarantee non-guaranteed reservations, clear waitlisted reservations
Complete pre arrival communication for guests arriving
Process deposits for reservations that require
Executes all tasks and trainings assigned by the supervisor
Answer incoming hotel calls in an efficient and friendly manner
Manage Four Seasons chat, responding to requests in a timely manner
Process email reservation requests from all outside agencies and colleagues
Answer General Reservations and Contact Us e-mail

What we offer

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Discounts at our hotel restaurants
Discounts on local services
Possibility of accommodation and transportation to work (at a reduced cost)

Fulltime

Event Planner

Corporate Meeting Coordinator manages the front desk, provides light meeting pla...

Location

United States , Tampa

Salary:

25.00 - 27.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Two years hospitality experience in 5 Star Hotels, Event Planning and Food & Beverage with high touch customer service
Ability to follow written and/or verbal instructions
Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodations
Ability to effectively deal with internal and external
Keen attention to detail and excellent time management skills
2-3 years of administrative and/or hospitality experience
Excellent interpersonal and communication skills
Candidate should be outgoing, professional, and able to work well under pressure
Skills include familiarity with widely-used software packages e.g. Word, Excel, and PowerPoint
Basic administrative experience such as maintaining files and records, typing, proofreading, answering telephone, coordinating conference room assignments, confirming appointments and/or maintaining calendars

Job Responsibility

Ability to plan events that can range from 10 to 500 people, with various degrees of complexity
Monitor/manage the project including
creation of project plans and budgets (prepare, manage & reconcile)
Ability to lead team working on an event and direct many facets at one time
Collaborate and interact effectively with Firm’s senior management, middle management and customers
Provide strategic input and recommendations to business group on event development
Maintain partnering relationships with internal business partners such as Food Services, Conference -Services, Audio Visual, Security and Facilities
Manage all aspects of events including but not limited to: internal consulting, concept proposal development, site selection via RFP process, vendor negotiation, contract administration (including controlling risks associated with attrition and cancellation), hotel management, air/ground travel, total logistics coordination (menus, setup, decor, audio visual), creative writing for invitation, input on graphic design and website development, printing, registration management, coordination of speakers, giveaways, entertainment, activities, and travel staff
Cover reception desk essential functions
answering telephone calls, and returning emails promptly- within four hours or by the end of day

What we offer

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan

Consignment Specialist

The Collecting Group (TCG) isn't your average company; we're a team of culture c...

Location

United Arab Emirates , Dubai

Salary:

Not provided

The Collecting Group

Expiration Date

Until further notice

Requirements

Prior experience within a sales based role, successfully delivering against revenue goals
Proactive and a self starter, proven abilities to work independently to source and close sales
Open minded and inquisitive
Adept at negotiating sale terms with customers
Commercial yet customer-first mindset
Confident telephone manner and ability to achieve high call volumes
Ability to research and absorb information quickly, enabling identification of suitable vehicles from multiple high-resolution images
Attention to detail and an investigative approach
Proficiency in with a Customer Relationship Management (CRM) system, such as Salesforce

Job Responsibility

Be a dedicated point of contact through the life of the auction process, co-ordinate end to-end activities from pre-sales through to post sales ensuring excellent levels of engagement and service throughout the process
Communicate and build client relationships to foster long term repeat business
Research values of collectable cars, analysing industry trends to make informed decisions on market trends and determine competitive market reserves
Managing the full consignment process with administration tasks including arranging of photography
Continually work to build your network and bring in new business opportunities for The Collecting Group
Use Salesforce to manage consignments and customers from prospects through to auction close, ensuring records and customer information is accurate and up to date
Participate in Collecting Cars external events to help build awareness of the brand
Work as part of the wider Collecting Group team, collaborating to support the success of all members

What we offer

25 days holiday (plus an additional day each year after 2 years tenure)
Private medical insurance for you and your family
Company pension contribution
The opportunity to attend amazing automotive and watch events

Fulltime

Group Reservations Specialist

Marriott Bonvoy

Location:
United States , South Beach

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 12, 2026

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Job Description:

Job Responsibility:

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Job Posted:March 12, 2026

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Job Posted:
March 12, 2026