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Group Product Manager

Canada · Job Posted February 14, 2026
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Job Description

SpryPoint is at an inflection point. We're the technology leader in our market—the only modern, cloud-native solution—and we're growing rapidly. With that growth comes opportunity and complexity: our Product Management team is in high demand across the organization, and we need to build the infrastructure, processes, and planning capabilities that enable the team to scale while providing the business with visibility and tools for informed decision-making. The Group Product Manager for Customer Information Systems will lead the scaling and maturation of our SpryCIS product management organization. This role manages three specialized teams totaling 11+ product professionals supporting SpryPoint's flagship SpryCIS product across multiple agile development teams. You'll lead a capable team that needs operational systems, planning frameworks, and scalable processes to meet the demands of our continued growth. This is a builder role. You'll design and implement the operating systems, frameworks, and rituals that enable a high-performing product organization.

Job Responsibility

  • Lead and develop 3 Team Leads and 11+ Product Owners through regular 1:1s, coaching, and performance management
  • Recruit and onboard 2 additional Team Leads and 7+ Product Owners over the next 12 months
  • Manage capacity allocation and prioritization across contractual commitments and strategic initiatives
  • Ensure realistic forecasting and consistent delivery against client timelines and business commitments
  • Build strategic relationships with Sales, Client Solutions, and Engineering to align on priorities and manage expectations
  • Monitor team velocity, identify bottlenecks, and proactively address over-allocation risks
  • Collaborate with product leadership to design and implement scalable capacity planning systems and frameworks
  • Establish processes that provide visibility into workload, constraints, and team performance for stakeholders
  • Lead process improvement initiatives that enhance team effectiveness and predictability
  • Implement tools and metrics that enable data-driven decision-making and resource allocation
  • Drive change management to adopt new ways of working across the organization
  • Develop deep knowledge of SpryCIS capabilities, architecture, and roadmap
  • Jump in to support Product Owners on complex solution design or high-stakes client engagements
  • Provide hands-on assistance with strategic epics and RFP responses for large deals
  • Mentor Product Owners through pairing on challenging product problems
  • Translate strategic decisions into executable product plans and communicate ROI to create organizational alignment

Requirements

  • 5+ years in product management with deep hands-on product work and increasing leadership responsibility
  • 3+ years managing Product Managers or Product Owners, including experience managing managers
  • Proven track record scaling product teams in high-growth B2B SaaS or enterprise software (30%+ annual growth)
  • Experience building product management processes and operating systems that support teams and stakeholders
  • Strong capacity planning and resource management skills with systems implementation experience
  • Enterprise B2B experience where sales cycles and client requirements shape the roadmap
  • Product expertise with ability to jump into complex solution design and strategic product decisions
  • Systems thinking, operational rigor, and change management capabilities
  • Excellent coaching, stakeholder management, and communication skills

Nice to have

  • Experience in the utilities industry or highly regulated B2B sectors - Understanding utility operations and industry dynamics
  • Demonstrated knowledge of product management processes at scale - Experience with frameworks and methodologies for large product organizations
  • Familiarity with Atlassian tools (Jira, Confluence, Tempo) and capacity planning software
  • Experience managing product teams supporting multiple agile development teams
  • Understanding of balancing platform development with client-specific needs in B2B contexts

What we offer

  • Remote-first environment with flexible working hours across North America
  • Competitive Total Rewards - Comprehensive compensation package that grows with you
  • Complete Setup - MacBook + $500 to create your ideal home workspace
  • Total Wellness - Health, dental, vision, and life insurance from day one
  • Generous PTO, Summer Friday half-days, and unlimited sick days
  • RRSP (Canada) and 401k (US) matching programs
  • $2,500 annual development fund, tuition assistance, and Book Bounty program
  • Annual company events and team offsites that bring us together

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