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Group Product Manager

https://www.circlek.com Logo

Circle K

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Location:
Norway, Oslo

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Be a key part of Circle K’s journey as we enhance our customer experience through an exciting digital transformation. We are dedicated to fostering a dynamic and innovative product and UX culture, where your work will directly contribute to making life easier for millions of our customers worldwide. This is a fantastic chance to leverage your skills to influence a major global enterprise, drive significant improvements, and explore international opportunities within a company committed to growth and winning in the market.

Job Responsibility:

  • Create compelling personalized experiences that foster deep customer engagement, increase retention, and maximize customer lifetime value
  • Lead the strategic development, implementation, and optimization of our loyalty platforms
  • Support on program benefits and member communication strategies in close collaboration with the Loyalty and Membership Experience team
  • Define the product vision for loyalty at Circle K
  • Manage the product roadmap
  • Leverage data to understand member behavior and preferences
  • Collaborate with loyalty, marketing, digital, analytics, and operational teams to deliver a cohesive and rewarding experience that makes our members feel valued and recognized across all touchpoints

Requirements:

  • Significant experience (7+ years) in product management, with a specialized focus on loyalty programs, CRM, and customer lifecycle management
  • Demonstrated success in leading and inspiring a team of product managers or specialists in the loyalty or CRM space
  • Deep expertise in loyalty program design, development, and optimization, including understanding different program mechanics, reward structures, and member engagement tactics
  • Strong understanding of CRM platforms, marketing automation, and data-driven personalization techniques to enhance the member experience
  • Proven ability to use customer data and analytics to derive insights, measure program performance, and drive strategic decisions
  • Experience with the technical aspects of loyalty systems, including integration with POS, e-commerce, and mobile app platforms
  • Excellent cross-functional leadership, communication, and stakeholder management skills, with experience working in a global matrix organization
  • A strategic thinker with a customer-centric approach, passionate about building lasting customer relationships
  • Bachelor’s or Master’s degree in Marketing, Business, Economics, Computer Science, or a related field
  • Experience in the retail, CPG, or service industry with a large member base is highly desirable
What we offer:
  • Complete benefits package
  • Employee discount
  • Work in a collaborative, dynamic, high-performing and diverse team
  • Learning opportunities to develop new skills and to evolve professionally in a fast-growing company

Additional Information:

Job Posted:
June 10, 2025

Expiration:
June 22, 2025

Employment Type:
Fulltime
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