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Group Product Manager, Customer Interfaces

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Adyen

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Location:
United States , Chicago

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Contract Type:
Not provided

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Salary:

235000.00 - 317000.00 USD / Year

Job Description:

We are seeking a senior product leader to own and scale Adyen’s Customer Interfaces—the primary surface through which merchants, developers, partners, and internal teams experience the Adyen platform. This role is foundational to delivering Adyen’s One Platform strategy. You will transform the Customer Area from a set of operational tools into a growth engine that drives product activation, customer expansion, and long-term platform differentiation. You will lead the strategy, execution, and evolution of a unified, AI-enabled, globally scalable interface ecosystem—spanning onboarding, payments operations, financial products, communications, support, and partner experiences. Your work will directly impact product adoption (e.g., UpLift), customer satisfaction, operational efficiency, and Adyen’s readiness for an open, embedded ecosystem. This is a high-ownership role with responsibility for complex platform migrations, global product teams, and deep cross-functional alignment across Product, Engineering, Commercial, Support, Risk, and Compliance.

Job Responsibility:

  • Set the Vision for AI-Native Customer Interfaces
  • Turn Interfaces into a Growth Engine
  • Lead Platform-Scale Execution
  • Operate with Data and Experimentation
  • Build and Develop a World-Class Team

Requirements:

  • 8+ years of product management experience
  • 2+ years leading PMs
  • Proven success delivering complex, multi-year platform initiatives at scale
  • Strong product instincts at the intersection of UX, platforms, and business outcomes
  • Demonstrated passion for AI-powered experiences
  • Comfortable operating in ambiguity with high autonomy and ownership
  • A clear, compelling communicator who influences across senior leadership

Additional Information:

Job Posted:
March 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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